I_cant_Swim_ Posted September 10, 2023 Share Posted September 10, 2023 According to the info online (https://invisioncommunity.com/faq/), "Clients with a Standard or enterprise license can request full backups any time. We'll provide you with a download link within one business day." Is a Creator license included under "Standard"? I cannot find that stated anywhere. Link to comment Share on other sites More sharing options...
Jim M Posted September 10, 2023 Share Posted September 10, 2023 Yes, "Standard" isn't a license name but rather any Cloud plan that isn't enterprise 🙂 . You can submit a ticket and ask for a backup at any time. It is worth mentioning though that we take rigorous backups that should fit any need so if your concern is only around restoration, we have you covered 😉 Link to comment Share on other sites More sharing options...
I_cant_Swim_ Posted September 10, 2023 Author Share Posted September 10, 2023 Hi, thanks for the swift response. Does this mean that there is no difference in backup content between a requested one and your own recurrent ones? Also none in backup storage or restoration issues? How frequent are your automatic backups, approximately? Thank you. Link to comment Share on other sites More sharing options...
Solution Jim M Posted September 10, 2023 Solution Share Posted September 10, 2023 10 minutes ago, I_cant_Swim_ said: Does this mean that there is no difference in backup content between a requested one and your own recurrent ones? Backup which we provide you is manual and in-the-moment. Whereas our scheduled ones are scheduled. In terms of data that is restored, there is no difference. 11 minutes ago, I_cant_Swim_ said: Also none in backup storage or restoration issues? Not sure what you mean by "none in backup storage". As far as restoration issues, we test and execute our restoration strategy frequently. 14 minutes ago, I_cant_Swim_ said:  How frequent are your automatic backups, approximately? Daily, weekly, and we also have a complex manner to obtain point-in-time for anything which may be catastrophic, or daily/weekly is corrupt/otherwise unavailable in a unique situation. Link to comment Share on other sites More sharing options...
I_cant_Swim_ Posted September 10, 2023 Author Share Posted September 10, 2023 11 minutes ago, Jim M said: Not sure what you mean by "none in backup storage". No longer important with the other answers. Thank you very much, and have a pleasant Sunday. Link to comment Share on other sites More sharing options...
Jim M Posted September 10, 2023 Share Posted September 10, 2023 2 minutes ago, I_cant_Swim_ said: No longer important with the other answers. Thank you very much, and have a pleasant Sunday. You're very welcome, glad I could be of assistance 🙂 . Hope you have a pleasant Sunday as well! Link to comment Share on other sites More sharing options...
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