Posted September 10, 20231 yr According to the info online (https://invisioncommunity.com/faq/), "Clients with a Standard or enterprise license can request full backups any time. We'll provide you with a download link within one business day." Is a Creator license included under "Standard"? I cannot find that stated anywhere.
September 10, 20231 yr Community Expert Yes, "Standard" isn't a license name but rather any Cloud plan that isn't enterprise 🙂 . You can submit a ticket and ask for a backup at any time. It is worth mentioning though that we take rigorous backups that should fit any need so if your concern is only around restoration, we have you covered 😉
September 10, 20231 yr Author Hi, thanks for the swift response. Does this mean that there is no difference in backup content between a requested one and your own recurrent ones? Also none in backup storage or restoration issues? How frequent are your automatic backups, approximately? Thank you.
September 10, 20231 yr Community Expert Solution 10 minutes ago, I_cant_Swim_ said: Does this mean that there is no difference in backup content between a requested one and your own recurrent ones? Backup which we provide you is manual and in-the-moment. Whereas our scheduled ones are scheduled. In terms of data that is restored, there is no difference. 11 minutes ago, I_cant_Swim_ said: Also none in backup storage or restoration issues? Not sure what you mean by "none in backup storage". As far as restoration issues, we test and execute our restoration strategy frequently. 14 minutes ago, I_cant_Swim_ said: How frequent are your automatic backups, approximately? Daily, weekly, and we also have a complex manner to obtain point-in-time for anything which may be catastrophic, or daily/weekly is corrupt/otherwise unavailable in a unique situation.
September 10, 20231 yr Author 11 minutes ago, Jim M said: Not sure what you mean by "none in backup storage". No longer important with the other answers. Thank you very much, and have a pleasant Sunday.
September 10, 20231 yr Community Expert 2 minutes ago, I_cant_Swim_ said: No longer important with the other answers. Thank you very much, and have a pleasant Sunday. You're very welcome, glad I could be of assistance 🙂 . Hope you have a pleasant Sunday as well!
