"There was an error processing the payment" using Stripe

[Adriano Faria]

Hello,

Not sure what's wrong there. Stripe in Commerce -> Payment Settings:

 

Stripe Dashboard -> API Keys:

 

 

Webhook:

As you can see, I have enabled all 195 events. Is that right? Do I need all of them?

But I got this on the "Overview" page:

 

 

Step 3/4 to accept payments, with an error:

 

 

The keys are right.

Any help would be appreciated.

Thanks.

Edited August 25, 2023 by Adriano Faria

[DawPi]

Check this:

 

[Adriano Faria]

Yes, I have all these 5 events. Actually, I'm using all of them.

[Adriano Faria]

Could someone from IPS help with this?

[Jim M]

Looks like you need to double check your keys as they are not correct Live keys.

[Adriano Faria]

40 minutes ago, Jim M said:

Looks like you need to double check your keys as they are not correct Live keys.

They are, as I said above. sk_live_* for the secret key and pk_live_* for the publishable key. Copied and pasted from the Stripe site.

Stripe isn’t on test mode. 

Edited August 25, 2023 by Adriano Faria

[Jim M]

That error would indicate your secret key is incorrect or otherwise is not being provided. If there is any modification/plugins to your installation, I would advise disabling it and trying again.

[Stefan Johansson_72643]

@Adriano Faria I experience a similar issue, all keys are correct but the webhook fails to communicate back to our IPB installation. How did you fix your problem?

[Adriano Faria]

1 minute ago, Stefan Johansson_72643 said:

@Adriano Faria I experience a similar issue, all keys are correct but the webhook fails to communicate back to our IPB installation. How did you fix your problem?

I gave up! 😄

As I said 3 times, the keys were right.

[Stefan Johansson_72643]

1 minute ago, Adriano Faria said:

I gave up! 😄

As I said 3 times, the keys were right.

I see... did you change to PayPal payments?

[Adriano Faria]

Just now, Stefan Johansson_72643 said:

I see... did you change to PayPal payments?

Yes, but I want to move away from it. I'll try it again in a few days.