Kirill N Posted July 31, 2023 Share Posted July 31, 2023 Hi everyone, I just made a test installation and when I try to log in to the AdminCP, I get the following message:Your account has been locked. Try again in 14 minutes. I’m 100% sure I’m entering my login details correctly. But even after 14 minutes, same message. In fact, it doesn’t change at all and always says “14 minutes” no matter how much time passed. Any help would be appreciated! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 31, 2023 Share Posted July 31, 2023 Could I confirm you have tried manually entering these? By this, I mean not using any password manager or anything? This would only show if the password is incorrect. Also, has anything changed just prior to this? Link to comment Share on other sites More sharing options...
Kirill N Posted July 31, 2023 Author Share Posted July 31, 2023 5 minutes ago, Marc Stridgen said: Could I confirm you have tried manually entering these? By this, I mean not using any password manager or anything? This would only show if the password is incorrect. Also, has anything changed just prior to this? Thanks for the quick response, Marc! Yes, I entered the details manually. Not only that, but once that first happened, I completely removed the installation and installed it again (with different details and a fresh database) and the same thing happened. Also, the fact that the exact same message (“14 minutes”) appears regardless of how much time passed, makes me think that something is definitely wrong haha Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 31, 2023 Share Posted July 31, 2023 Are you running any caching there at all? Link to comment Share on other sites More sharing options...
Kirill N Posted August 1, 2023 Author Share Posted August 1, 2023 21 hours ago, Marc Stridgen said: Are you running any caching there at all? Hi Marc, After a few hours I managed to get in. Looks like caching was indeed the issue. Thank you! Link to comment Share on other sites More sharing options...
Marc Stridgen Posted August 1, 2023 Share Posted August 1, 2023 Glad to hear you managed to get that sorted 🙂 Link to comment Share on other sites More sharing options...
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