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We do see the live topics feature, however after testing, there does not appear to be any way for users to participate. 
I created a test live topic and had a team member try and see/contribute, but they never saw a way to do this. All they saw was a round wheel on the page. I also tried to add them as a host and that had no effect at all.

Could contain: File, Page, Text, Webpage, Person

 

Could contain: Page, Text, File, WebpageCould contain: File, Page, Text, Webpage, Business Card, Paper

Is there anything that is preventing members seeing the live topic?.

Thanks

Hans

Solved by HRN-Admin

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  • Author

Also, when I click on the active attendees, it shows nothing.
Could contain: Page, Text, Person

  • Author

Any help with this issue?
We have a live podcast coming up and would really like to use our platform for our members to participate.

Thanks

Hans

2 hours ago, HRN-Admin said:

Any help with this issue?
We have a live podcast coming up and would really like to use our platform for our members to participate.

Thanks

Hans

Please could you set one of these up on your site, and let me know. I can then take a look for you to see what is going on

  • Author

Just set one up Marc, I did DM you the URL.

Edited by HRN-Admin

I have created a ticket for you on this, so our developers can take a closer look

  • Author

Great, thanks. I just tried to End the event and that also showed an error that the event could not be ended. Hope you manage to find a fix.
Thanks

Hans

1 minute ago, HRN-Admin said:

Great, thanks. I just tried to End the event and that also showed an error that the event could not be ended. Hope you manage to find a fix.
Thanks

Hans

See your ticket, we may actually know the cause

  • Author
  • Solution

Thanks Marc. We would rather forego the live topics, than change the friendly URL's, which is what you are suggesting.

Sorry to hear that. However its quite likely you can be more specific with the URL changes in order to correct the issue, so it may be worth looking at those. 

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