HRN-Admin Posted June 27, 2023 Share Posted June 27, 2023 We do see the live topics feature, however after testing, there does not appear to be any way for users to participate. I created a test live topic and had a team member try and see/contribute, but they never saw a way to do this. All they saw was a round wheel on the page. I also tried to add them as a host and that had no effect at all. Is there anything that is preventing members seeing the live topic?. Thanks Hans Link to comment Share on other sites More sharing options...
HRN-Admin Posted June 27, 2023 Author Share Posted June 27, 2023 Also, when I click on the active attendees, it shows nothing. Link to comment Share on other sites More sharing options...
HRN-Admin Posted July 5, 2023 Author Share Posted July 5, 2023 Any help with this issue? We have a live podcast coming up and would really like to use our platform for our members to participate. Thanks Hans Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 5, 2023 Share Posted July 5, 2023 2 hours ago, HRN-Admin said: Any help with this issue? We have a live podcast coming up and would really like to use our platform for our members to participate. Thanks Hans Please could you set one of these up on your site, and let me know. I can then take a look for you to see what is going on Link to comment Share on other sites More sharing options...
HRN-Admin Posted July 5, 2023 Author Share Posted July 5, 2023 (edited) Just set one up Marc, I did DM you the URL. Edited July 5, 2023 by HRN-Admin Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 5, 2023 Share Posted July 5, 2023 I have created a ticket for you on this, so our developers can take a closer look Link to comment Share on other sites More sharing options...
HRN-Admin Posted July 5, 2023 Author Share Posted July 5, 2023 Great, thanks. I just tried to End the event and that also showed an error that the event could not be ended. Hope you manage to find a fix. Thanks Hans Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 5, 2023 Share Posted July 5, 2023 1 minute ago, HRN-Admin said: Great, thanks. I just tried to End the event and that also showed an error that the event could not be ended. Hope you manage to find a fix. Thanks Hans See your ticket, we may actually know the cause Link to comment Share on other sites More sharing options...
Solution HRN-Admin Posted July 11, 2023 Author Solution Share Posted July 11, 2023 Thanks Marc. We would rather forego the live topics, than change the friendly URL's, which is what you are suggesting. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted July 11, 2023 Share Posted July 11, 2023 Sorry to hear that. However its quite likely you can be more specific with the URL changes in order to correct the issue, so it may be worth looking at those. Link to comment Share on other sites More sharing options...
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