Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
Frugo Posted May 2, 2023 Posted May 2, 2023 hello I have a problem with the session/cookies (I think)? If I'm logged in on PC and log in on my phone it logs me out and then I get banned for 15 minutes for having the wrong password (it's good...). In addition, I often get the error "This site cant be reached" when someone tries to create a new thread
Marc Posted May 2, 2023 Posted May 2, 2023 The "This site cant be reached" issue is something you will need to contact your hosting company on, as thats the hosting itself rather than your software. With the logging out, I would ask, do you have any caching running on your server somewhere? If so, disable this and test again
Frugo Posted May 16, 2023 Author Posted May 16, 2023 On 5/2/2023 at 12:54 PM, Marc Stridgen said: The "This site cant be reached" issue is something you will need to contact your hosting company on, as thats the hosting itself rather than your software. Not necessarily. Everything is ok with the hosting, this forum has some problem.
Jim M Posted May 16, 2023 Posted May 16, 2023 23 minutes ago, Frugo said: Not necessarily. Everything is ok with the hosting, this forum has some problem. "The site can't be reached" wouldn't be an issue from the software itself. That is not within our software. That generally is a server error or configuration, such as it timed out but your hosting provider would be able to investigate their logs to see why this is happening. Regarding the login issue, I would check your caching as my colleague mentioned but also review that your browser isn't inserting a password or if there is an external login provider or converter that all login providers are set to email or display name that you want to use.
Solution Frugo Posted June 15, 2023 Author Solution Posted June 15, 2023 Yet it was your mistake, not my server's. 🙂
Marc Posted June 15, 2023 Posted June 15, 2023 20 minutes ago, Frugo said: Yet it was your mistake, not my server's. 🙂 Please feel free to let us know how this is the case, so we can prevent this from happening to others
My Sharona Posted June 15, 2023 Posted June 15, 2023 25 minutes ago, Frugo said: Yet it was your mistake, not my server's. 🙂
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