We installed first time InvisionForum but got message "but a temporary technical error has occurred"

[Argema]

Hello, we just installed, so it is our first installation (no plugins, no addons, no nothing, it is the first installation that we do, ever) the software here

https://www.investireoggi.it/invisionforum/

We have: PHP 8.0.28, mariadb 10.5.18;
dedicated server; cpu AMD EPYC 7313; ram 64gb; disks nvme.

But we get

 

 

[Randy Calvert]

You need to look in your server's apache error logs to see what is going on.  

It should give you more clarity about what the problem actually is.  🙂

[Argema]

This is the error that we find: 

string(464) "Error: Call to a member function language() on null (0) #0 /home/investireoggi-it/invisionforum/system/Dispatcher/Front.php(718): IPS\Dispatcher\_Standard::baseJs() #1 /home/investireoggi-it/invisionforum/system/Dispatcher/Front.php(79): IPS\Dispatcher\_Front::baseJs() #2 /home/investireoggi-it/invisionforum/system/Dispatcher/Dispatcher.php(110): IPS\Dispatcher\_Front->init() #3 /home/investireoggi-it/invisionforum/index.php(14): IPS\_Dispatcher::i() #4 {main}"

 

I repeat:

it is a first time installation;

during the installation there is no problem in the comunication and configuration of the DataBase, everything runs till the end without installation errors.

[Randy Calvert]

Did you check to make sure you have all of the system requirements?  

There is a handy script you can upload and run to make sure you have all of the required PHP modules, etc.  

If this is a new install, you might be missing something IPB is expecting but not finding.  

[Marc Stridgen]

The error message you are getting there would actually indicate the connection to your mysql instance is an issue. If you check the error shown in uploads/logs you will likely see the exact mysql error there

[Argema]

13 hours ago, Randy Calvert said:

Did you check to make sure you have all of the system requirements?  

There is a handy script you can upload and run to make sure you have all of the required PHP modules, etc.  

If this is a new install, you might be missing something IPB is expecting but not finding.  

Thanks but

https://www.investireoggi.it/invisionforum/ips4.php 

everything was green

 

[Argema]

5 hours ago, Marc Stridgen said:

The error message you are getting there would actually indicate the connection to your mysql instance is an issue. If you check the error shown in uploads/logs you will likely see the exact mysql error there

Thanks, done this too, there is nothing in the uploads/logs

 

During the installation there is no problem in the comunication and configuration of the DataBase, so the connection to your mysql instance is not an issue during the installation, everything runs till the end without installation errors.

 

 

Edited April 28, 2023 by Argema

[Argema]

We also tried 3 times the installation, every time the result is the same.

[Marc Stridgen]

I would need access to take a look after you have installed, in order to advise accordingly

[JustinHawk]

1 hour ago, Argema said:

We also tried 3 times the installation, every time the result is the same.

Disable Selinux? Tried? 

[Argema]

On 4/28/2023 at 10:19 AM, JustinHawk said:

Disable Selinux? Tried? 

Hello. We do not have it. Thanks anyway

[Marc Stridgen]

I have taken a look through this for you. As per PM, its very very unlikely this is a software issue unfortunately. I have created a ticket for you on this, in order to see if we can get more information for you, as I realise you have been struggling with this for a while