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Posted

Hello,

I'm having an issue with new users going directly to the "validating" tab in ACP. In the past, it never happened. Maybe, 1-2 users a week did not validate their emails. Now, it's just everyone. Could you please look into my ACP and tell me if there is an issue? I just don't know what could be wrong 😞

See screenshot. All new users are in the Validating tab.

Thanks

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Posted

I have taken a look, and there is nothing i can see as being an issue there. You simply have a lot of members who havent reponded to validation as of yet. It may well be it's a spammer that is putting them in. I noticed some of those are similar names, and same IPs

Posted
4 minutes ago, Marc Stridgen said:

I have taken a look, and there is nothing i can see as being an issue there. You simply have a lot of members who havent reponded to validation as of yet. It may well be it's a spammer that is putting them in. I noticed some of those are similar names, and same IPs

Strange, because in two years this has never ever happened.

Posted
10 minutes ago, OptimusBain said:

Strange, because in two years this has never ever happened.

Unfortunately, there are no issues in the software. You may wish to check with your email provider to ensure they are getting delivered.

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