Error EX1366 when adding new forum

[associationamber]

We can't create new forum after transfer to a new server. It shows error EX1366. Please, help us to solve this.

[Marc]

Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand)

[associationamber]

mysql  Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))

| @@GLOBAL.sql_mode                                                                                                                                                                 |
+-------------------------------------------------------------------------------                                                            ----------------------------------------+
| ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_                                                            DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION |

 

Edited December 15, 2022 by associationamber

[Miss_B]

Looking at the error message, it looks to me that when a new forum is added, it is trying to save a string/varchar value "" in the column min_posts_post,  which is an integer type.

[associationamber]

49 minutes ago, Marc Stridgen said:

Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand)

mysql  Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))

| @@GLOBAL.sql_mode                                                                                                                                                                 |
+-------------------------------------------------------------------------------                                                            ----------------------------------------+
| ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_                                                            DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION |

[Jim M]

Could you please go to ACP -> Support. There may be some database schema changes there which may need to be applied.

[associationamber]

[Jim M]

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[associationamber]

6 minutes ago, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

 

Good! I will update the data and inform you.

[associationamber]

47 minutes ago, associationamber said:

 

Good! I will update the data and inform you.

information updated

[associationamber]

if you need additional rights - please write

[Jim M]

Please be advised I have transferred this to a ticket. Please check your email for further correspondence.

[associationamber]

I answered the email. Is everything okay?

[Jim M]

Sorry for the delay, however, as it is the weekend, it may take longer for a response. As mentioned in the email we sent: I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay.

[associationamber]

Thank you for your answer!

[associationamber]

Hello!

I have a problem again. When I create a new user group, an error is displayed:

 

[Jim M]

19 minutes ago, associationamber said:

Hello!

I have a problem again. When I create a new user group, an error is displayed:

 

Could you please let me know what you were updating? Unfortunately, I am unable to reproduce this.

[associationamber]

i create a New Group

[Jim M]

1 minute ago, associationamber said:

i create a New Group

Unfortunately, I cannot reproduce this so would need the fields you're changing.

[associationamber]

I created a new group again. And the error didn't show up. If it repeats, I will write to you.

[Jim M]

No worries, sounds good.