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We can't create new forum after transfer to a new server. It shows error EX1366. Please, help us to solve this.

Could contain: Page, Text, File

Could contain: File, Webpage, Page, Text

Solved by Jim M

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  • Community Expert

Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand)

  • Author

mysql  Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))

| @@GLOBAL.sql_mode                                                                                                                                                                 |
+-------------------------------------------------------------------------------                                                            ----------------------------------------+
| ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_                                                            DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION |

 

Edited by associationamber

  • Community Expert

Looking at the error message, it looks to me that when a new forum is added, it is trying to save a string/varchar value "" in the column min_posts_post,  which is an integer type.

  • Author
49 minutes ago, Marc Stridgen said:

Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand)

mysql  Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu))

| @@GLOBAL.sql_mode                                                                                                                                                                 |
+-------------------------------------------------------------------------------                                                            ----------------------------------------+
| ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_                                                            DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION |

  • Community Expert

Could you please go to ACP -> Support. There may be some database schema changes there which may need to be applied.

  • Community Expert

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • Author
6 minutes ago, Jim M said:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

 

Good! I will update the data and inform you.

  • Author
47 minutes ago, associationamber said:

 

Good! I will update the data and inform you.

information updated

  • Author

if you need additional rights - please write

  • Author

I answered the email. Is everything okay?

  • Community Expert
  • Solution

Sorry for the delay, however, as it is the weekend, it may take longer for a response. As mentioned in the email we sent: I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay.

  • Author

Thank you for your answer!

  • 2 months later...
  • Author

Hello!

I have a problem again. When I create a new user group, an error is displayed:

 

Could contain: Page, Text, File, Webpage

  • Community Expert
19 minutes ago, associationamber said:

Hello!

I have a problem again. When I create a new user group, an error is displayed:

 

Could contain: Page, Text, File, Webpage

Could you please let me know what you were updating? Unfortunately, I am unable to reproduce this.

  • Author

i create a New Group

  • Community Expert
1 minute ago, associationamber said:

i create a New Group

Unfortunately, I cannot reproduce this so would need the fields you're changing.

  • Author

I created a new group again. And the error didn't show up. If it repeats, I will write to you.

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