Posted December 15, 20222 yr We can't create new forum after transfer to a new server. It shows error EX1366. Please, help us to solve this.
December 15, 20222 yr Community Expert Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand)
December 15, 20222 yr Author mysql Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu)) | @@GLOBAL.sql_mode | +------------------------------------------------------------------------------- ----------------------------------------+ | ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_ DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION | Edited December 15, 20222 yr by associationamber
December 15, 20222 yr Community Expert Looking at the error message, it looks to me that when a new forum is added, it is trying to save a string/varchar value "" in the column min_posts_post, which is an integer type.
December 15, 20222 yr Author 49 minutes ago, Marc Stridgen said: Could you please confirm what version of SQL you are using, and also see if this is using strict mode. Also test this with all 3rd party items disabled (although its likely server settings if it was working beforehand) mysql Ver 8.0.31-0ubuntu0.22.04.1 for Linux on x86_64 ((Ubuntu)) | @@GLOBAL.sql_mode | +------------------------------------------------------------------------------- ----------------------------------------+ | ONLY_FULL_GROUP_BY,STRICT_TRANS_TABLES,NO_ZERO_IN_DATE,NO_ZERO_DATE,ERROR_FOR_ DIVISION_BY_ZERO,NO_ENGINE_SUBSTITUTION |
December 15, 20222 yr Community Expert Could you please go to ACP -> Support. There may be some database schema changes there which may need to be applied.
December 15, 20222 yr Community Expert We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you.
December 15, 20222 yr Author 6 minutes ago, Jim M said: We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. We look forward to further assisting you. Good! I will update the data and inform you.
December 15, 20222 yr Author 47 minutes ago, associationamber said: Good! I will update the data and inform you. information updated
December 15, 20222 yr Community Expert Please be advised I have transferred this to a ticket. Please check your email for further correspondence.
December 18, 20222 yr Community Expert Solution Sorry for the delay, however, as it is the weekend, it may take longer for a response. As mentioned in the email we sent: I have escalated your request to that department and they will provide further assistance as quickly as possible. Due to the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize in advance for this delay.
March 1, 20232 yr Author Hello! I have a problem again. When I create a new user group, an error is displayed:
March 1, 20232 yr Community Expert 19 minutes ago, associationamber said: Hello! I have a problem again. When I create a new user group, an error is displayed: Could you please let me know what you were updating? Unfortunately, I am unable to reproduce this.
March 1, 20232 yr Community Expert 1 minute ago, associationamber said: i create a New Group Unfortunately, I cannot reproduce this so would need the fields you're changing.
March 1, 20232 yr Author I created a new group again. And the error didn't show up. If it repeats, I will write to you.
