Plugin disapeared and after 2 months I have to renew it?

[Musika]

Without any notice a plugin disaperad from my installation and cheking it out, it shows me I have to renew it only after 2 months. Even it expires in 2023. Can someone explain me this behavior?

 

[Randy Calvert]

Wrong forum. 🙂 

Regarding it disappearing… does it show up as being available to install from marketplace? 

If you notice the expiration date it says 2023.  The pending renewal is because you clicked the renew now button. You don’t have to pay it unless you want to extend the term further. 

[Adriano Faria]

1 hour ago, Musika said:

Without any notice a plugin disaperad from my installation

Plugins doesn’t automatically uninstall themselves, unless they’re programmed to do so which I doubt it. Check your Admin logs to see if someone else uninstalled it.

[Musika]

 

3 hours ago, Randy Calvert said:

Wrong forum. 🙂 

Sorry, that's true.

Now I have found my missing addon. Looked in the plugins menu, but it is stored in the applications menu.

 

[Randy Calvert]

I’m glad you got to the bottom of the problem!

[Gary]

Just an FYI that I've moved this topic to the Marketplace -> Support Help & Support forum. 🙂

[Nathan Explosion]

30 minutes ago, Gary said:

Just an FYI that I've moved this topic to the Marketplace -> Support forum. 🙂

Why? Issue is resolved, and it's nothing to do with a problem with a MP resource, just the user looking in the wrong place. Heck, if you want to go the full hog then merge it with the support topic for the actual resource, if one exists.

Edited November 19, 2022 by Nathan Explosion

[Gary]

23 minutes ago, Nathan Explosion said:

Why? Issue is resolved, and it's nothing to do with a problem with a MP resource, just the user looking in the wrong place. Heck, if you want to go the full hog then merge it with the support topic for the actual resource, if one exists.

My apologies, I moved the topic to the wrong support forum.

No need to get worked up. 😉

[Nathan Explosion]

4 minutes ago, Gary said:

No need to get worked up.

No need to assume I am 'worked up'