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Posted

Up a level outside of my public html folder, in my main user/tmp folder I see a bunch of files

What are these?

Can I safely delete them?

Could contain: Page, Text, White Board, Word

 

Posted

The fact that it's a folder named ./tmp/ leads me to think you can delete them without issue.

However... what server account (group:user) is the owner of those files, and is it the same account as the one which runs the software? Or is it the root user account, perhaps?

Posted
1 hour ago, Mark H said:

The fact that it's a folder named ./tmp/ leads me to think you can delete them without issue.

However... what server account (group:user) is the owner of those files, and is it the same account as the one which runs the software? Or is it the root user account, perhaps?

Owner is the same account as the one running the IPS software.

Posted

In your screenshot is a file that's 63 bytes long.

Can you open it with a text editor?

And if so, does its contents look familiar or "make sense" ?

I'd do that with a couple small files.

The ones that are 3.6 GB in size cannot have been written by our software, but as that is a ./tmp/ folder, some of those  smaller files could be upgrade packages which were downloaded via the ACP upgrade, and your server stores them in that ./tmp/ folder during extraction, but they are not then deleted by the server after a set time period.

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