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Message icon obscured by "close" X.

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Since the last update, there have been a number of user complaining that they cannot access the Message section, as it is obscured by the "close" X.

This is specifically a mobile issue and does not appear to be across the board, but seems to be on some devices, mainly Apple. Here are screenshots where 2 users that have the issueCould contain: Text, Bird, Animal, Page


Could contain: Text, Bird, Animal, Page


One of our moderators, also mentioned that it also affects flagged posts on a phone. I know he has an iPhone, but not sure which model or OS.

Any fix for this would be great.

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  • Solution


This code, inside your custom.css file, is causing it:

 #elMobileDrawer a.ipsDrawer_close {

It looks like there are other issues going on since there's a box-shadow around the username, not to mention the bad alignment. I'd probably go through your custom.css file to check if all of the code in there is necessary. Your core > front > global > mobileNavigation template file may also be modified, which means it wouldn't have been upgraded correctly.

For your reference, the user panel is meant to look like this:

Could contain: Text, Bird, Animal, Person, Human


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