Prank Posted September 13, 2022 Share Posted September 13, 2022 Hi Guys, Can anybody help me with this error? I had it years ago but don't remember the fix. User is an older user (Registered 2014) and swears he didn't use OAuth for registration. Any help would be great, thanks. Christian Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 13, 2022 Share Posted September 13, 2022 It looks like they are using a link from their email to get to the site, or have saved an email link. Essentially, they are using the validation email rather than visiting the site directly by the look of it. I would advise on checking that first of all Link to comment Share on other sites More sharing options...
Prank Posted September 14, 2022 Author Share Posted September 14, 2022 17 hours ago, Marc Stridgen said: It looks like they are using a link from their email to get to the site, or have saved an email link. Essentially, they are using the validation email rather than visiting the site directly by the look of it. I would advise on checking that first of all Hi Marc, I also get the issue when I log in as user from the Admin CP. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 14, 2022 Share Posted September 14, 2022 Please update your site to the latest release, ensure you access details are up to date, and let us know the name of the member in question. We can then take a look for you and get the issue resolved Link to comment Share on other sites More sharing options...
Prank Posted September 15, 2022 Author Share Posted September 15, 2022 Thanks Marc, it's all up to date and the access details are correct. I have another thread in the support area about a failed PHP 8.0 upgrade. I can't access the admincp at all. Link to comment Share on other sites More sharing options...
Prank Posted September 15, 2022 Author Share Posted September 15, 2022 The failed 8.0 upgrade thread is here; Link to comment Share on other sites More sharing options...
Prank Posted September 15, 2022 Author Share Posted September 15, 2022 Ok, that issue is fixed, back on 7.4. So, I'd still love your help with the original issue. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 15, 2022 Share Posted September 15, 2022 We would need the name of the user who has the issue also. We can then get this looked at for you Link to comment Share on other sites More sharing options...
Prank Posted September 15, 2022 Author Share Posted September 15, 2022 36 minutes ago, Marc Stridgen said: We would need the name of the user who has the issue also. We can then get this looked at for you Haha yep. That was a fairly crucial omission. Sorry. User is RAJ_007 Link to comment Share on other sites More sharing options...
Prank Posted September 17, 2022 Author Share Posted September 17, 2022 Hi Marc, any updates? Thanks Link to comment Share on other sites More sharing options...
Marc Stridgen Posted September 18, 2022 Share Posted September 18, 2022 I have created a ticket for you on this. Someone will be in contact as soon as possible Prank 1 Link to comment Share on other sites More sharing options...
Prank Posted September 18, 2022 Author Share Posted September 18, 2022 Thanks Marc Stridgen 1 Link to comment Share on other sites More sharing options...
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