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  • 4 weeks later...
Posted

This issue has been resolved in the recently released 4.7.3 version. Please upgrade to resolve this. If you are then still experiencing problems, please let us know.

  • 3 months later...
Posted

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

  • 3 months later...
Posted
On 2/2/2023 at 10:08 PM, Daniel F said:

It sounds like you're using a custom template for the form ( check your database form option ) that contains PHP8-incompatible code.

How can I change the form template to use the default one?

Posted
30 minutes ago, andavis said:

How can I change the form template to use the default one?

ACP -> Pages -> Databases -> Edit your database -> scroll down to "Templates".

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