CHJ Posted August 22, 2022 Share Posted August 22, 2022 Hello everyone, in the forum on my website should be the possibility to simply reply with text. Currently, however, an image is required and replying with text isn't possible. Unfortunately, I don't find that point in the settings. Link to comment Share on other sites More sharing options...
opentype Posted August 22, 2022 Share Posted August 22, 2022 Try clearing the browser cache and the cache of the website in the ACP. The editor opens dynamically via Javascript. If it doesn’t, as in your case, it usually means the JavaScript is failing. Link to comment Share on other sites More sharing options...
CHJ Posted August 22, 2022 Author Share Posted August 22, 2022 I cleared the browser cache but can't find where I can it on the website. Can you tell me where I can find it in the ACP? Link to comment Share on other sites More sharing options...
Marc Posted August 22, 2022 Share Posted August 22, 2022 If you go to support in the top right of your admin CP, you will then see clear cache on the right of the page Link to comment Share on other sites More sharing options...
CHJ Posted August 22, 2022 Author Share Posted August 22, 2022 Thank you! 🙂 Link to comment Share on other sites More sharing options...
Marc Posted August 22, 2022 Share Posted August 22, 2022 Please let us know if this has resolved the issue for you Link to comment Share on other sites More sharing options...
CHJ Posted August 23, 2022 Author Share Posted August 23, 2022 Hi @Marc Stridgen, I cleared the caches but I still have the same problem. So it means JavaScript is failing, right? Can you help me in this case? Link to comment Share on other sites More sharing options...
Marc Posted August 23, 2022 Share Posted August 23, 2022 It likely means permissions are an issue on your server. Check if you are using suPHP or suExec. If so, you will likely want to make sure nothing is set to 777 or 666 on the server Link to comment Share on other sites More sharing options...
Recommended Posts