Issue with theme

[CrazyCalmMedia]

Hello All,

Thank you for reading my post. I am having issue with the theme. Every time I install theme and mess-up with the Css after some time. Don`t know why this is happening. I really appreciate is some one help me to getting fix this.

 

 

[Luuuk]

Hi,

Always after installing a theme clear a cache:

ACP > Get Support > Clear system cache

[Marc]

That would be an issue with the system writing template cache. Given you have said its doing it only for some time afterward, it sounds like there is a speed issue on the server writing these. Have you perhaps switched to use disk caching for template cache? If so, have you tried switching that back?

[CrazyCalmMedia]

17 hours ago, Luuuk said:

Hi,

Always after installing a theme clear a cache:

ACP > Get Support > Clear system cache

Thank you for the response. I did this and it work and again after some time it`s again unable to load it

17 hours ago, Marc Stridgen said:

That would be an issue with the system writing template cache. Given you have said its doing it only for some time afterward, it sounds like there is a speed issue on the server writing these. Have you perhaps switched to use disk caching for template cache? If so, have you tried switching that back?

Yes, Tired this as well. It`s happen only for this site all other working fine.

[Marc]

If you are having issues, I would suggest not having it cache on disk. That will not be suitable on all servers. Is it working correctly when that setting is switched off?

[CrazyCalmMedia]

2 hours ago, Marc Stridgen said:

If you are having issues, I would suggest not having it cache on disk. That will not be suitable on all servers. Is it working correctly when that setting is switched off?

are you talking about this setting?

[Marc]

2 minutes ago, CrazyCalmMedia said:

are you talking about this setting?

No. On the "Server Environment"tab, you will see "Enable template disk caching?"

[CrazyCalmMedia]

4 minutes ago, Marc Stridgen said:

No. On the "Server Environment"tab, you will see "Enable template disk caching?"

This is already off.

[Marc]

Please let us know the next time you see this happen so we can take a look while the issue is in place

 

[CrazyCalmMedia]

On 8/19/2022 at 6:28 PM, Marc Stridgen said:

Please let us know the next time you see this happen so we can take a look while the issue is in place

 

Hello Marc, We still having this issue. Could you please help in this.

Whenever we switch the theme it works fine for some time and after it again reload without the screen.

[Alexandru]

Hello there, you can try one more thing if you wish.
Go to themes and activate the designer mode.
After that just follow the steps from the image I left down below.

1.

2. Wait until the designer mode was builded on all of your templates.
3. 

4. After that, when you are done,  press on this button again and follow the last steps from the image that I left you down below.

 

Now, maybe this isn't the right way to do it, but when ever I had a problem like that, I just did this what I showed you in the images and everything worked again (90.99% sure) 😄 😛

Edited August 26, 2022 by drawncodes

[Alexandru]

If your problem persists, please contact me privatly so I can have a look for you.

[Marc]

If you do have designer mode enabled, then please do try without it enabled. Designer mode shouldnt really be enabled on a live site