cwillia_merged Posted July 9, 2022 Share Posted July 9, 2022 (edited) I am installing on the same URL after a website crash. I keep getting error that the site already has an installation  Error_ "An installation has already been activated for this license key. Your license key entitles you to one installation only. If you need to change the URL associated with your license, contact IPS technical support.  Please help Edited July 9, 2022 by cwillia_merged Link to comment Share on other sites More sharing options...
Randy Calvert Posted July 9, 2022 Share Posted July 9, 2022 Is the URL you are installing it on EXACTLY the same as the one defined in your client area? Â It should literally exactly match for it to work. Â Otherwise just reset your license key from the same spot you checked it at. Â Link to comment Share on other sites More sharing options...
Solution Jim M Posted July 10, 2022 Solution Share Posted July 10, 2022 As mentioned by Randy, you will want to ensure that the URL you are installing at is 100% what is on file down to HTTP/HTTPS and www/non-www. When going to the URL we have on file, I am seeing an installed software so looks like you got this working but if you did not, please clarify. IP-Gamers 1 Link to comment Share on other sites More sharing options...
cwillia_merged Posted July 10, 2022 Author Share Posted July 10, 2022 No I did not It is failing I am trying to install 4.69 Please help Link to comment Share on other sites More sharing options...
Marc Posted July 11, 2022 Share Posted July 11, 2022 You should be installing the latest release of the platform if you are installing a new release. I notive this has been marked with a solution. Have you since resolved this yourself? cwillia_merged 1 Link to comment Share on other sites More sharing options...
cwillia_merged Posted September 22, 2022 Author Share Posted September 22, 2022 Thanks Yes it has Link to comment Share on other sites More sharing options...
Marc Posted September 22, 2022 Share Posted September 22, 2022 Glad to hear it 🙂 Link to comment Share on other sites More sharing options...
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