June 27, 2022 in Technical Problems
ive similar problem, after database modification while background task (comments rebuild) was running for this database.
Result is queue task freezed, unlock or restart is ineffective
Do i need create ticket?
Are you getting errors? How long ago was this done?
Yes, since yesterday
and if i want to lauch manually :
It seems wanting to work on deleted items, probably my fault because i've deleted some db fields while linked task was working background.
My operating system and db_server are a little outdated (debian 9) but worked well before yesterday
Sorry, could you clarify here, are you deleting items from the database directly?
Yes, sorry its misunderstanding
Not the ipb database itself ^^, just some fields on "page" module custom database (via adminCP, not phpmyadmin), its just content, ive not altered the core database
We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section.
We look forward to further assisting you.
Thank you, its updated
I have created a ticket for you, and someone will be on contact as soon as possible.
Started September 8
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Started 5 hours ago