Email notification error link

[Jirinex]

In a database record when the title is about 120 characters the link that comes with the email

redirects at the home page.

At the same record if we shorten the title it works as expected.

Of course with titles with smaller character count we don`t have any problem.

The issue remains from 4.6.11

Edited May 30, 2022 by Jirinex

[Marc]

Do you have an example topic name you were seeing this on?

[Jirinex]

You can check it here

https://www.thelab.gr/news/δικτυα-διαδίκτυο/το-duckduckgo-αντιμετωπίζει-δυσμενείς-κριτικές-από-τους-χρήστες-του-σχετικά-με-εμπορική-συμφωνία-με-τη-microsoft-r7585/

We deliberately used a multi-character title to test the latest version

 

Here is the mail notification link for the followed record

https://www.thelab.gr/index.php?app=core&module=system&controller=redirect&url=https://www.thelab.gr/news/%25CE%25B4%25CE%25B9%25CE%25BA%25CF%2584%25CF%2585%25CE%25B1-%25CE%25B4%25CE%25B9%25CE%25B1%25CE%25B4%25CE%25AF%25CE%25BA%25CF%2584%25CF%2585%25CE%25BF/%25CF%2584%25CE%25BF-duckduckgo-%25CE%25B1%25CE%25BD%25CF%2584%25CE%25B9%25CE%25BC%25CE%25B5%25CF%2584%25CF%2589%25CF%2580%25CE%25AF%25CE%25B6%25CE%25B5%25CE%25B9-%25CE%25B4%25CF%2585%25CF%2583%25CE%25BC%25CE%25B5%25CE%25BD%25CE%25B5%25CE%25AF%25CF%2582-%25CE%25BA%25CF%2581%25CE%25B9%25CF%2584%25CE%25B9%25CE%25BA%25CE%25AD%25CF%2582-%25CE%25B1%25CF%2580%25CF%258C-%25CF%2584%25CE%25BF%25CF%2585%25CF%2582-%25CF%2587%25CF%2581%25CE%25AE%25CF%2583%25CF%2584%25CE%25B5%25CF%2582-%25CF%2584%25CE%25BF%25CF%2585-%25CF%2583%25CF%2587%25CE%25B5%25CF%2584%25CE%25B9%25CE%25BA%25CE%25AC-%25CE%25BC%25CE%25B5-%25CE%25B5%25CE%25BC%25CF%2580%25CE%25BF%25CF%2581%25CE%25B9%25CE%25BA%25CE%25AE-%25CF%2583%25CF%2585%25CE%25BC%25CF%2586%0D%20%25CF%2589%25CE%25BD%25CE%25AF%25CE%25B1-%25CE%25BC%25CE%25B5-%25CF%2584%25CE%25B7-microsoft-r7585/?do=findComment%26comment=24440%26d=1%26tab=comments&key=62d04a7f12235caef7f0601f70d4761933f0dc29fd402788025bc768f4120605&email=1&type=notification_new_comment

 

[Marc]

I dont seem to be able to replicate the issue on my end. Before I log into yours to take a look, please could I confirm you are using a standard htaccess file there?

[Jirinex]

We use the default htaccess given by acp is with some minor additions.

The issue I'm describing only appeared in the last two versions, so the additions are not related to it.

[Marc]

Please remove those changes regardless. While I understand what you are saying there, it may well mean those changes did not affect older releases

[Jirinex]

We removed the additional htaccess directives, restarted the server,cleared forum cache and the problem remained.

We now have re-added the directives.

[Jim M]

Please be advised I have moved this to a ticket to further investigate for you. Further correspondence will be provided via email.

[Jirinex]

Unfortunately the problem persists even in the latest version (4.7.6).

I've added some links to the client area notes.

 

[Jim M]

1 hour ago, Jirinex said:

Unfortunately the problem persists even in the latest version (4.7.6).

I've added some links to the client area notes.

 

Thanks! I've transferred this to a ticket so we can further investigate. Please watch your email for further correspondence.