Reactions disappeared - only show on mouseover

[Susan C.]

The post "reactions" section has disappeared for myself and members have reported this to me as well. You can't see them unless you mouse-over the area or "tap" around the area on a mobile/tablet device.

Is there a 'fix' for this or is this a known issue?

[Jim M]

Please disable any third party applications/plugins and switch to an unmodified theme to see if that helps. If not, please provide us access:

We would need to look further into this for you, however the access details on file appear to be incorrect or missing. Could you please update these details by visiting your client area, selecting the relevant purchase, then clicking "Review/Update Access Information" under the "Stored Access Information" section. 

We look forward to further assisting you. 

 

[Sonya*]

If you have replaced images for reactions then check this 

 

[Marc]

It is very much likely to be what Sonya mentioned above. You would need to use different images, or change your theme to suit

[Susan C.]

Thanks @Sonya* , this was it!
@Marc Stridgen I did replace reactions, but it wasn't white or "invisible" but I did reorder so that the 'default' was back at the top and it worked.

Thank you!

[Marc]

Glad to hear that resolved the issue for you 🙂