No invitations to club possible after removal

[Utz Klöppelt]

I need the club feature for my business.

There is an issue, however, I have not been able to solve myself: After a member of a club ("Closed" club) has been removed or removed herself, I send another invitation, but it is not being delivered, i. e. that member neither receives a notification nor another invitation to join the club.

What am I missing here?

[Marc Stridgen]

Are you the leader of that club? As mentioned in the message on removal, they would not be able to join again unless invited by a leader, if they are removed by someone.

[Utz Klöppelt]

50 minutes ago, Marc Stridgen said:

Are you the leader of that club?

Yes, I am. I set the club up as administrator and also created a club member with my test account and made it the "leader" of the club. Re-invitations neither work with the admin account nor with the test account.

[Marc Stridgen]

Please could you provide me with a link to the club, the name you are trying to reinvite, and the username you are logged in as? Also, please ensure all access details on file are up to date. We can then take a look for you and see whats going on

[Utz Klöppelt]

Thanks for your support, @Marc Stridgen! I just checked, found the mistake and tried again - now it works!

The mistake was: my test member had the same member name as my admin account. That did not work - no invitations were sent. The test member could not ask again to join.

Then I changed the test member's name and it all worked: it could receive notifications, join the club again etc.

[Jim M]

Excellent. Glad to hear you were able to get this to work.