virap Posted January 17, 2022 Posted January 17, 2022 Hello. I would appreciate if someone can help me fix this. Some of my members mentioned that on mobile interface sometimes they see image urls instead of the actual images being embedded within the post. Please see the attached screenshot and this example url https://www.enotalone.com/topic/382979-what-is-the-weather-right-now-in-your-citytownvillage-part-2/page/29/ So on desktop, android everything works perfectly fine and fails on chrome, safari in iOS. I suspect this might be due to wrong Cloudflare configuration. If so can someone tell me what feature, setting in Cloudflare causes this? Thank you.
Jim M Posted January 17, 2022 Posted January 17, 2022 I would recommend disabling CloudFlare and the external advertisements to see if this is causing any interference with the display of your image. Joachim Sandstrom 1
Randy Calvert Posted January 17, 2022 Posted January 17, 2022 Once those are disabled, don't forget to clear cache on the device to confirm it does not keep trying to load a bad cached version! 🙂
virap Posted January 17, 2022 Author Posted January 17, 2022 Randy, it is not about a single device or user but happening on ios chrome/safari. Jim, I will do that as a last resort as those are some major changes. Does any know a specific setting in Cloudflare that would cause such behavior?
Solution Randy Calvert Posted January 17, 2022 Solution Posted January 17, 2022 (edited) This post was recognized by Jim M! "Nice find! Thanks for your help here!" Randy Calvert was awarded 1 points. Actually I just looked at the page source... the broken image on that page is because of a 404. https://www.enotalone.com/uploads/monthly_2022_01/x977729E5-1DC6-40AE-8ACC-BE6316B598C3.thumb.png.116b1056940582a012c9940a4466c4ad.png.pagespeed.ic.sMdM5KcmmA.png it looks to be a problem with mod_pagespeed. This is a 3rd party server module outside of the IPS software. You would need to either disable mod_pagespeed or work with your host to troubleshoot it. mod_pagespeed serves different content to different browsers. This is why it's not happening across the board. I confirmed it's happening on not just iOS, but also on Safari on my MacBook Pro laptop. It appears to only be serving that version of the image to ANY Safari browser as it did not occur on Chrome. Edited January 17, 2022 by Randy Calvert opentype and virap 1 1
virap Posted January 17, 2022 Author Posted January 17, 2022 Randy, thank you very much. I disabled it and everything appears to be working normally. Jim M 1
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