bern5 Posted January 13, 2022 Share Posted January 13, 2022 Hi, just upgraded to latest version and now members can't type PMs, the wysiwig box to type the message in doesnt load fully. Â Link to comment Share on other sites More sharing options...
Randy Calvert Posted January 13, 2022 Share Posted January 13, 2022 Try rebuilding the system cache and then clearing the browser cache. Â In most cases, that fixes the problem. Â Link to comment Share on other sites More sharing options...
bern5 Posted January 13, 2022 Author Share Posted January 13, 2022 OK tried that but no result. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 13, 2022 Share Posted January 13, 2022 Please check your server error logs to see what the underlying error message is being logged. At present you have an internal server error showing up when its trying to load Link to comment Share on other sites More sharing options...
bern5 Posted January 14, 2022 Author Share Posted January 14, 2022 16 hours ago, Marc Stridgen said: Please check your server error logs to see what the underlying error message is being logged. At present you have an internal server error showing up when its trying to load OK but im not sure what im suppposed to be looking for? is it this? [Thu Jan 13 20:30:17.435073 2022] [:error] [pid 22937:tid 47066718975744] [client 60.241.203.236:49230] SoftException in Application.cpp:657: Directory "/home/ozzied6/public_html/forum/applications" is writeable by group, referer: https://www.ozziedoggers.com.au/forum/ or this? [2022-01-13 14:43:34]: uid: (508/ozzied6) gid: (508/ozzied6) cmd: redirect.cgi    Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 14, 2022 Share Posted January 14, 2022 Are you using suPHP or suExec? Have you changed your PHP version lately? Asking as one thing that may be a cause is that you have things set as 777 and using one of the above. If you are using those, then 777Â would be incorrect. It would usually leave to a 403 rather than 500 though Link to comment Share on other sites More sharing options...
bern5 Posted January 16, 2022 Author Share Posted January 16, 2022 On 1/14/2022 at 8:50 PM, Marc Stridgen said: Are you using suPHP or suExec? Have you changed your PHP version lately? Asking as one thing that may be a cause is that you have things set as 777 and using one of the above. If you are using those, then 777 would be incorrect. It would usually leave to a 403 rather than 500 though Hi I havent changed anything on the server, i have just followed the upgrade steps via the forum ACP. My other IPB forum on the same server, same settings i also upgraded at the same time and is not experiencing this issue. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 17, 2022 Share Posted January 17, 2022 11 hours ago, bern5 said: Hi I havent changed anything on the server, i have just followed the upgrade steps via the forum ACP. My other IPB forum on the same server, same settings i also upgraded at the same time and is not experiencing this issue. I can tell you only that the issue there sees to be permissions based on the error you have supplied. Which would be a hosting issue unfortunately. Are you using suPHP or suExec would be the first question here Link to comment Share on other sites More sharing options...
bern5 Posted January 17, 2022 Author Share Posted January 17, 2022 13 hours ago, Marc Stridgen said: I can tell you only that the issue there sees to be permissions based on the error you have supplied. Which would be a hosting issue unfortunately. Are you using suPHP or suExec would be the first question here Hi, the phpinfo file says Server API CGI/FastCGI which is suPHPÂ ? Link to comment Share on other sites More sharing options...
Solution bern5 Posted January 18, 2022 Author Solution Share Posted January 18, 2022 OK i think i found it, the /applications folder permission was set to 777. just waiting for the members to confirm. SeNioR- 1 Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 18, 2022 Share Posted January 18, 2022 No problem. Please do let us know Link to comment Share on other sites More sharing options...
bern5 Posted January 18, 2022 Author Share Posted January 18, 2022 55 minutes ago, Marc Stridgen said: No problem. Please do let us know Yes is fixed. Link to comment Share on other sites More sharing options...
Marc Stridgen Posted January 18, 2022 Share Posted January 18, 2022 20 minutes ago, bern5 said: Yes is fixed. Glad to hear it 🙂 bern5 1 Link to comment Share on other sites More sharing options...
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