Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
CoolCat123 Posted January 12, 2022 Posted January 12, 2022 Hello i am reaching out to get my domain name changed from Home - Coastalside Roleplay Community (invisionservice.com) to community.coastalsiderp.com
Marc Posted January 12, 2022 Posted January 12, 2022 I have created a ticket for you on this, as we will need to send you DNS entry information to add. Someone will be in contact as soon as possible
Marc Posted January 12, 2022 Posted January 12, 2022 I have sent you the DNS entries that you will need for your site. Please let us know once you have added those, and we can get your domain added for you
Jim M Posted January 12, 2022 Posted January 12, 2022 This would be in a ticket. You should have been emailed the correspondence.
CoolCat123 Posted January 12, 2022 Author Posted January 12, 2022 (edited) did you guys send it to ... ? cause i dont see it Edited January 12, 2022 by Jim M removed email for privacy reasons
Jim M Posted January 12, 2022 Posted January 12, 2022 We would send it to the email address registered on file in the Client Area, which is indeed the one you listed (removed for privacy reasons now in your post). This was sent about 9 hours ago (same time as my colleague's first reply).
CoolCat123 Posted January 12, 2022 Author Posted January 12, 2022 yeah im looking now and i dont see it anywhere in my inbox
Randy Calvert Posted January 12, 2022 Posted January 12, 2022 2 minutes ago, CoolCat123 said: yeah im looking now and i dont see it anywhere in my inbox Did you check your spam folder by any chance? Â
Jim M Posted January 12, 2022 Posted January 12, 2022 Looking at the ticket, it does appear it was opened in your email inbox so may wish to double check. However, I did reply to the ticket with the information again.
CoolCat123 Posted January 12, 2022 Author Posted January 12, 2022 when i click on th email that i get from you guys it just bring me back to this page
Jim M Posted January 12, 2022 Posted January 12, 2022 Just now, CoolCat123 said: when i click on th email that i get from you guys it just bring me back to this page You should have 3 emails from us. 1 is a notification that states a ticket was created for you from this topic. Clicking that URL, will indeed bring you back here. There should be two more emails with the DNS information for you.
Solution Jim M Posted January 12, 2022 Solution Posted January 12, 2022 This is all set and resolved for you in the ticket so I will close this topic 🙂 .
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