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Commerce, Support Request not linking to associated product


Richard Arch
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Hi

I believe I've found a bug, can someone check/confirm?

Store Products with "Show 'Submit Support Request' button" enabled are not automatically linked. 
"This will link the customer to the form to submit a support request with the purchase selected as the associated purchase."

image.thumb.png.df3189b2f63defc80cf8e5ba72395772.png

 

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Posted (edited)

Hi Marc

Not sure how I can show you an example but here are the basic steps to repeat the error.

ACP: Commerce > Store > Products 
Add a product to the store and enable "Show 'Submit Support Request' button"

Buy the product
Go to Manage Purchases, then click Manage button for the product
Click Get Support, complete the form and Save

ACP: Commerce > Support > Support Request
Open the support request, check if product has been associated - This fails for me

 

Edited by Richard Arch
Fix spelling
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