Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted November 21, 20213 yr Is it normal to have priority support and cannot create a support ticket? Whats the purpose of paying the 600 dollars?
November 21, 20213 yr Community Expert Support tickets can be filed in Client Area -> Manage Purchases -> click your license-> Support Requests. You can also post your issue here 🙂
November 23, 20213 yr Author I cannot, look at the screenshot. My account is locked in a weird loop. But I have priority support. I need help with some files and cannot get even a support ticket. If I am paying why wouldnt it let create a ticket
November 23, 20213 yr Community Expert Solution 8 hours ago, Jai Haze said: I cannot, look at the screenshot. My account is locked in a weird loop. But I have priority support. I need help with some files and cannot get even a support ticket. If I am paying why wouldnt it let create a ticket I have created a ticket for you on this so that we can take a look and get this resolved
November 23, 20213 yr Author 7 hours ago, Marc Stridgen said: I have created a ticket for you on this so that we can take a look and get this resolved Thank You