Is it normal to have priority support and cannot create a support ticket? Whats the purpose of paying the 600 dollars?

Support tickets can be filed in Client Area -> Manage Purchases -> click your license-> Support Requests. 
 

You can also post your issue here 🙂 

I cannot, look at the screenshot. My account is locked in a weird loop. But I have priority support. I need help with some files and cannot get even a support ticket. If I am paying why wouldnt it let create a ticket

 

8 hours ago, Jai Haze said:

I cannot, look at the screenshot. My account is locked in a weird loop. But I have priority support. I need help with some files and cannot get even a support ticket. If I am paying why wouldnt it let create a ticket

 

I have created a ticket for you on this so that we can take a look and get this resolved

7 hours ago, Marc Stridgen said:

I have created a ticket for you on this so that we can take a look and get this resolved

Thank You