Commerce as a ticket system?

[Square Wheels]

https://invisioncommunity.com/4guides/suite-applications/commerce/providing-support/

Is it possible to use Commerce as a ticket system without tying it to a purchase?  If yes, is it also possible to allow non-registered users to submit tickets?

I use a third-party ticket system now but would like to maintain fewer systems.  I don't get many tickets, but the ones I get often are from advertisers who are often not forum members, or members who are having issues logging in.

Thanks

[Adriano Faria]

2 hours ago, Square Wheels said:

Is it possible to use Commerce as a ticket system without tying it to a purchase?

Sure.

2 hours ago, Square Wheels said:

is it also possible to allow non-registered users to submit tickets?

No:

[Square Wheels]

Thank you @Adriano Faria, I'll need to stick with my third party app then.  If I can't remember how to log in, I can't put in a ticket.  🙂

[Stuart Silvester]

If you use the pipe/incoming email functionality, anyone regardless of whether they are registered or not can create tickets by emailing you.