commerce subscriptions

[David Sims]

Are there any plans to add the following functions?:

1. The ability to have a subscription with different payment options.
2. The ability to have coupons that apply to the entire subscription, not just the immediate purchase.

[Marc Stridgen]

There are no plans to add those at the present time. If you need to use things such as these, you would use a renewal product rather than subscriptions

[David Sims]

I can't see a way to make a coupon "evergreen". They only seem to apply to the immediate cart amount. Is that the case or am I missing something?

[Marc Stridgen]

I've split this off into a separate topic for you, David. I'm not sure what you mean here by only being able to appl yto the immediate cart account. Where else would you be looking to apply a couple. Please could you clarify?

[David Sims]

Sure. Let's say I have a $100/mo product (subscription) but I want to offer a recurring 20% discount via a coupon. It seems that when I apply the coupon during purchase, it applies the 20% discount to the initial $100 payment, but not to the future payments so that the discount covers the life of the subscription.

Here's an example. I created a 100% off coupon. It applies the coupon to the initial purchase but not to the renewal. How can I have a discount that applies for the length of the subscription (until the member cancels the paid membership)?

Edited September 16, 2021 by David Sims

[Mark H]

Coupons can't be used for Subscriptions, coupons can only be used with Products.

For a Product, please check the Coupon settings, it should be as below:

and note that you must define which Products it can be used for (it can't be set to "no restrictions", or the setting following it won't appear).

Then the setting "Can be used for renewals (etc)" will display, which you need to enable as above.

[David Sims]

I actually have it setup that way now.

Does it only apply if the renewal is manually done by the member? If it automatically renews, does the discount apply and maybe it just doesn't show during the original shopping cart process?

Edited September 17, 2021 by David Sims

[Mark H]

I'm uncertain if a coupon can be applied automatically as described, but I've flagged this topic for a dev to answer when they are able.

[Marc Stridgen]

This is actually working as intended at present. A coupon is intended as a "used this time" item. So used in a single transaction. In this case, you are applying it to the initial purchase. Checking that it can be used for renewals means they could use the coupon code at checkout when they are paying for a renewal (that specific renewal). For something whereby you wish to allow a set group of people to receive a discounted rate going forward, you would use groups and apply a discount for the product to that group.

[David Sims]

Thank you Marc. Are the renewals a manual or automatic process? If I have a monthly renewing product, will the customer need to manually renew each month or will the renewal be automatic until the customer cancels?

Edited September 18, 2021 by David Sims

[Marc Stridgen]

Renewals are generated automatically. Whether they pay them automatically will depend on the payment methods you have set up, and if you have methods set up that allow this (card payments via stripe, paypal billing methods etc) if the customer has chosen to have payments taken automatically.