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Posted

A member sent a lengthy Private Message to one of our Admins. However, the PM said "sent" when he clicked the "send" button (on an iPad). However, the message is not showing up either in his Sent box or the Admin's Inbox. Is there a way to retrieve this message?

Posted
57 minutes ago, usmf said:

A member sent a lengthy Private Message to one of our Admins. However, the PM said "sent" when he clicked the "send" button (on an iPad). However, the message is not showing up either in his Sent box or the Admin's Inbox. Is there a way to retrieve this message?

Maybe it was not sent. It did not go through. The only way to check it imo, is in the database.

Posted
3 hours ago, Miss_B said:

Maybe it was not sent. It did not go through. The only way to check it imo, is in the database.

The member who sent it is positive that it did say "sent", but it's not showing up anywhere. Is it possible to trace a PM in the database?

Posted
9 hours ago, usmf said:

The member who sent it is positive that it did say "sent", but it's not showing up anywhere. Is it possible to trace a PM in the database?

Yes, it is. You will have to check the revelant pm tables.

Posted
32 minutes ago, Dean_ said:

Can he go to PM’s, create a new message and see if the editor managed to save the text?

Just thought of that late last night, so I've sent a message asking him to do that. We'll see what he says this morning!

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