Chris027 Posted May 7, 2021 Posted May 7, 2021 Hi Guys, I lock down my adminPC to specific IP addresses. Is there a list of IPS support IP addresses, from which IPS would access my site, that I can add to the allowed list or do I need to disable this rule when I open a support ticket?
Linux-Is-Best Posted May 8, 2021 Posted May 8, 2021 (edited) 20 hours ago, Chris027 said: Hi Guys, I lock down my adminPC to specific IP addresses. Is there a list of IPS support IP addresses from which IPS would access my site that I can add to the allowed list, or do I need to disable this rule when I open a support ticket? Hello @Chris027 While I am not a member of the Invision staff, I do have an answer. First, let me say, I think it is wonderful that you have taken such a proactive, conscious step in keeping your community safe and secure. But to answer your question, Invision, like many other internet-based companies, occasionally does have their employees work remotely (this is especially true during COVID-19). As a result, it would be best to disable the IP Address whitelist temporarily when asking for support. Edited May 8, 2021 by Linux-Is-Best
Daniel F Posted May 8, 2021 Posted May 8, 2021 We’ll mention the IP address in the support request once it gets necessary:) Chris027 1
xtech Posted May 8, 2021 Posted May 8, 2021 (edited) One of my servers was accessed from 144.202.11.32 (US/United States/144.202.11.32.vultr.com) Is that IPS? I had a support ticket... i asked if this IP was you in the client area but nobody replies. I don't know if this is legit or hacking. Edited May 8, 2021 by xtech
Feneroin Posted May 8, 2021 Posted May 8, 2021 1 hour ago, xtech said: One of my servers was accessed from 144.202.11.32 (US/United States/144.202.11.32.vultr.com) Is that IPS? I had a support ticket... i asked if this IP was you in the client area but nobody replies. I don't know if this is legit or hacking. I don't think it's Ips. https://whatismyipaddress.com/ip/144.202.11.32
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