Hello, I have tried to access my old support tickets and I see that the system has been changed. Now I can't see them. Is there a way to access old tickets?

No. Probably you have email notifications in your mailbox. Then you can view the tickets with direct link from it. I have unfortunately deleted all notifications, so I have no list of support tickets any more. I have also some bugs that are referenced to the older one. But I cannot point to the older one as I do not have ticket number any more. So I have to create entirely new tickets right now 😞

I wish old tickets would be accessible at least as archive. No actions, no new tickets, but just see what has been reported.

 

Yes, I deleted all my email notifications, and old tickets are a good help. Unfortunately I will have to open new tickets for things I already asked.

 

1 minute ago, DawPi said:

 

Thanks @DawPi