Hi

I thought I could simply change my database password and update the config file and be fine.

However, I did so and my site was serving up offline errors. So I changed it back to the old password and all is fine again.

What else needs changed?

Nothing else should need to be changed. Can you double check your new database credentials and ensure they have full access to your IPS database?

8 minutes ago, Makoto said:

Nothing else should need to be changed. Can you double check your new database credentials and ensure they have full access to your IPS database?

Same user, I simply changed the password. I wasn't getting a password denied for user error. It was just the IPS site not working standard error. The template didn't load, site stopped working.

Hard to say without taking a look at it, you'll need to review your server error logs and make sure the changed password is indeed working.

You shouldn't ever need to change anything other than what's in the conf_global.php

Did you flush privileges after you changed the password?

Quote

After executing the UPDATE statement, you also need to execute the FLUSH PRIVILEGES  statement to reload privileges from the grant table in the mysql database.

hth

12 minutes ago, Bluto said:

Did you flush privileges after you changed the password?

hth

would that create this error? This is the error I am seeing.

https://we.tl/t-WJyTihbjnw

No sure.  I normally just create a new user and the steps for that has never yielded me an issue.

We'll need to see the actual error logs to know what's really going on behind the scenes.

Well it's something to do with REDIS, if I turn redis off I can change the password

3 minutes ago, SJ77 said:

Well it's something to do with REDIS, if I turn redis off I can change the password

In case this helps anyone, I had to do the following

1. Turn off Redis
2. change DB password and update the config file
3. Turn Redis back up

That seemed to do the trick. Perhaps bugs in ips software causing this. I don't know.