Telemacus2 Posted October 9, 2018 Share Posted October 9, 2018 Hi. Does anybody have any clues as to which setting I have to change to allow members at my site to download .zip files? I can't quite recall having done anything special for other file types, and they can download them fine. Link to comment Share on other sites More sharing options...
Joel R Posted October 9, 2018 Share Posted October 9, 2018 Did you set up a membergroup setting that limits users to only download X files per day? You can also check the allowed file types in Downloads, although that should have prevented you from even uploading zip files. Link to comment Share on other sites More sharing options...
Telemacus2 Posted October 9, 2018 Author Share Posted October 9, 2018 There are no limits to download files at present. I even created a new user and couldn't download the file. I tested other file types and could download them fine. zip files are indeed in the allowed file types. Link to comment Share on other sites More sharing options...
Telemacus2 Posted October 9, 2018 Author Share Posted October 9, 2018 Error code: 2C171/1 Link to comment Share on other sites More sharing options...
Ryan Ashbrook Posted October 9, 2018 Share Posted October 9, 2018 I would recommend submitting a ticket so we can look at your specific setup. That error code indicates that they do not have permission to the view that attachment, because it is currently attached to content that the user cannot see. Link to comment Share on other sites More sharing options...
Telemacus2 Posted October 9, 2018 Author Share Posted October 9, 2018 Thanks Ryan, Joel. I fixed it. I posted the thread on a sub-forum which had different download permissions. Cheers! Link to comment Share on other sites More sharing options...
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