Yan21 Posted June 6, 2018 Share Posted June 6, 2018 Hi @ all I wanted to update from 4.1.9 to 4.3.3, but I only ever get this error message Link to comment Share on other sites More sharing options...
Hexsplosions Posted June 6, 2018 Share Posted June 6, 2018 I'd raise a support ticket for that, let IPS take a look so that any subsequent upgrade attempt doesn't result in disaster. Link to comment Share on other sites More sharing options...
Stuart Silvester Posted June 6, 2018 Share Posted June 6, 2018 @Yan21 This would suggest that the 4.3.3 files haven't been uploaded to the right location. Please double check where you are uploading them to and make sure that you are overwriting any existing files. Link to comment Share on other sites More sharing options...
Yan21 Posted June 6, 2018 Author Share Posted June 6, 2018 @Stuart Silvester I have now deleted all files except the config_global and then I have the version 4.3.3. uploaded. Result: the same Link to comment Share on other sites More sharing options...
bfarber Posted June 6, 2018 Share Posted June 6, 2018 If you are certain you uploaded the 4.3.3 files to the correct location and you are getting that message, it means the software has already been upgraded to 4.3.3. Link to comment Share on other sites More sharing options...
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