Invision Community 4: SEO, prepare for v5 and dormant account notifications By Matt Monday at 02:04 PM
prcdc Posted August 31, 2017 Posted August 31, 2017 I have a bunch of users comaplining that when they click on the Activity Stream > Content I Posted In that they no longer see all there posts. Only content from maybe a week back. Why would this happen? Is there any way to get this back to show all their content? Maybe reset it? Any help would be wonderful! Thank you.
opentype Posted August 31, 2017 Posted August 31, 2017 There is a “time period” filter for the stream. Make sure it is set correctly. And your users might have their own streams where they set that in a way it cuts off content.
AndyF Posted August 31, 2017 Posted August 31, 2017 Two things to check really. First of all the limit for it globally > ACP > System > Content Discovery > Search > " Content to include in results " , you can adjust this for a time period (days) or all of it. If that's OK, then the next setting down in Content Discovery are the Steams themselves, take a look at the list here and click the icon on the right to in this case edit the "Content I posted" > Just verify the 'time period' is suitable if its set to anything other than "Any Time" , repeat this with "Content I started" if required too. EDIT... @opentype was faster.
prcdc Posted August 31, 2017 Author Posted August 31, 2017 All are set to Any Time. Could it be that i need a search reindex? We did just move servers and i cant remember the last time i did a reindex of the search?
opentype Posted August 31, 2017 Posted August 31, 2017 Hard to say. You might want to open a support ticket to have it checked out on your site directly. Give them enough information to replicate it, e.g. the username of a person who doesn’t see his posts with a specific feed link.
prcdc Posted September 1, 2017 Author Posted September 1, 2017 Reindexed the search and it fixed everything. Must have been from the server move we did a few weeks ago. Thanks everyone for your suggestions. Appreciate it!
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