Invision Community 4: SEO, prepare for v5 and dormant account notifications Matt November 11, 2024Nov 11
Posted February 11, 20177 yr Hello I brought IPB forums and logged in and trying going to my client and its saying my account don't exist can anyone help>?
February 11, 20177 yr Email accounts@invisionpower.com, provide them with your license key, and seek assistance. And keep in mind that it is the weekend, and you most likely won't get a response until after it.
February 12, 20177 yr You are showing in the Clients group. I'd suggest logging out and then back in again, this can re-sync your account in some cases. If it should persist after this and you're using the same credentials as the ones you used to purchase, as others have indicated please submit a ticket (if you are able to do this) or email if not. Thank you.
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