Hello,

When I clik on the Sign-In button, the popup appears. After filling login and password and clicking Sign-In, the popup remains displayed.

If I refresh the page, I am correctly logged in.

Same behavior with Log Out...

It seems the page doesn't refresh anymore. I can't see any error in the log files.

Other members have this issue?

If Yes -Go to ACP - Support and mark " Something isn't working correctly " -> Continue. This remove cache.

If No - Remove cache and cookies your browser or used other browser.

All the members, whatever the browser they use.

Thanks for the tip Adlago but that didn't solve the issue.

Try this

Remove all files directory 'datastore'

PP. In the default ips theme has this issue?

Hi,

Cleaning the 'datastore' directory solved the issue.

Thanks a lot.

Sometimes effects cause stress administrator - but to solve is easy ...
I am glad that my advice helped.

Hi,

I still encounter the problem. When I reinstall everything from scratch, I works fine 10 minutes then fail again.

I have raise a support, and they absolutely don't know what happens, so they pretend it's a server misconfiguration. Easy...

Any idea?

Give a link to your website.

http://ns3057235.ip-213-32-27.eu/forum/

You can log in with guest / guest

1 hour ago, Jibeji said:

http://ns3057235.ip-213-32-27.eu/forum/

You can log in with guest / guest

try this

1. Change Data Storage Method - In Advnced Configuration

2. Check issue sign in. I think that will is OK.

3. Remove cache in Support - " Something isn't working correctly "

4. Remove all file directory 'datastore'

5. If everything works and sustainable tomorrow, try recover Data Storage Method

 

I have done that, and the issue is still present.

 

Open Support -> SQL Toolbox

Copy and paste

REPAIR TABLE `core_members`

And 'Run Query'

The status is now OK

Also

REPAIR TABLE `core_login_handlers` 

 

Table	Op	Msg_type	Msg_text
ipb4.ibf_core_login_handlers	repair	note	The storage engine for the table doesn't support repair

And

OPTIMIZE TABLE `core_login_handlers` 

 

It's better but the problem remains

 

Table	Op	Msg_type	Msg_text
ipb4.ibf_core_login_handlers	optimize	note	Table does not support optimize, doing recreate + analyze instead
ipb4.ibf_core_login_handlers	optimize	status	OK

OPTIMIZE TABLE `core_store` 

 

Done, but not better.

It's late here, going to bed. Thanks for your help Adlago, if you have others ideas, do not hesitate.

Please submit a ticket so we can investigate this issue 

Done, Support guys pretend it's a server misconfiguration but are not able to tell where to to look at. Easy for them...

Here is their answer:

Quote

I'm afraid we are not able to provide any server side configuration assistance or troubleshooting, however the symptoms your site is displaying here are indicative of a configuration issue.

 

By the way, I am an Invision customer since 2011, none of the technical supports I have raised (5 or 6) were never answered with a solution. It was either out of their scope or not product related.

58 minutes ago, Jibeji said:

Done, Support guys pretend it's a server misconfiguration but are not able to tell where to to look at. Easy for them...

Here is their answer:

 

By the way, I am an Invision customer since 2011, none of the technical supports I have raised (5 or 6) were never answered with a solution. It was either out of their scope or not product related.

Do you have Cloudflare, Memcache, OPCache, Varnish or any Caching enabled on your server? If you do, I would suggest that you turn them off one by one to see if there is any change or clear their caching.

 

The instance runs on a dedicated hardware (CentOS 7), there is no cache at all.

Here the my Apache configuration:

<VirtualHost *:80>
        ServerAdmin webmaster@mydomain.org
        DocumentRoot /home/www
        ServerName ns3057235.ip-213-32-27.eu
        ErrorLog logs/error_log
        CustomLog logs/access_log combined
</VirtualHost>

 

ServerRoot "/etc/httpd"
Listen 80

Include conf.modules.d/*.conf
#

AddType application/x-httpd-php .php
AddType x-mapp-php5 .php

<Directory />
    AllowOverride none
    Require all denied
</Directory>

DocumentRoot "/home/www"

<Directory "/home/www">
    Options Indexes FollowSymLinks
    AllowOverride All
    # Allow open access:
    Require all granted
</Directory>

<IfModule dir_module>
    DirectoryIndex index.php index.html
</IfModule>

<Files ".ht*">
    Require all denied
</Files>

ErrorLog "logs/error_log"
LogLevel warn

<IfModule log_config_module>
    LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\"" combined
    LogFormat "%h %l %u %t \"%r\" %>s %b" common

    <IfModule logio_module>
      # You need to enable mod_logio.c to use %I and %O
      LogFormat "%h %l %u %t \"%r\" %>s %b \"%{Referer}i\" \"%{User-Agent}i\" %I %O" combinedio
    </IfModule>
    CustomLog "logs/access_log" combined
</IfModule>

<Directory "/var/www/cgi-bin">
    AllowOverride None
    Options None
    Require all granted
</Directory>

<IfModule mime_module>
    TypesConfig /etc/mime.types
    AddType application/x-compress .Z
    AddType application/x-gzip .gz .tgz
    AddType text/html .shtml
    AddOutputFilter INCLUDES .shtml
</IfModule>

AddDefaultCharset UTF-8

<IfModule mime_magic_module>
    MIMEMagicFile conf/magic
</IfModule>

EnableSendfile on

IncludeOptional conf.d/*.conf

 

All cache disabled :

[root@ns3057235 conf.modules.d]# grep cache *
00-base.conf:#LoadModule authn_socache_module modules/mod_authn_socache.so
00-base.conf:#LoadModule cache_module modules/mod_cache.so
00-base.conf:#LoadModule cache_disk_module modules/mod_cache_disk.so
00-base.conf:#LoadModule socache_dbm_module modules/mod_socache_dbm.so
00-base.conf:#LoadModule socache_memcache_module modules/mod_socache_memcache.so
00-base.conf:#LoadModule socache_shmcb_module modules/mod_socache_shmcb.so

 

 

 

Perhaps you have Furl error.
Sign In in your website address directly ....ipsconnect php

304	8.035609000	192.168.0.100	213.32.27.127	HTTP	889	GET /forum//applications/core/interface/ipsconnect/ipsconnect.php?do=crossLogin&key=ec25a187d69b2b973cb77a86571f83e3&url=http://ns3057235.ip-213-32-27.eu/forum//applications/core/interface/ipsconnect/ipsconnect.php&id=16304&returnTo=http://ns3057235.ip-213-32-27.eu/forum/ HTTP/1.1 

In my site Sign In is executed

34	11.872508000	192.168.0.100	78.142.63.182	HTTP	981	GET /consults/?_fromLogin=1 HTTP/1.1 

Try to Advanced Configuration -> Friendly URLs : "Revert to default configuration"

Hi,

I can't find  "Revert to default configuration" in that menu.

Is it because I didn't change anything?