Boomer12 Posted February 9, 2016 Share Posted February 9, 2016 Yeah, I'd like to say thanks for this really awesome support, just watch the times Link to comment Share on other sites More sharing options...
ipbfuck Posted February 9, 2016 Share Posted February 9, 2016 yep, is a Great support and i also have received replies to 2:00am and so... But My timezone (italy) is very different from timezone by invision staff, i think Link to comment Share on other sites More sharing options...
Boomer12 Posted February 9, 2016 Author Share Posted February 9, 2016 I am in Germany, we have GMT +1 I think (definetly the same) - where is IPS located? As I know there are many guys there....a. few from Europe like @Daniel F for example. Link to comment Share on other sites More sharing options...
ipbfuck Posted February 9, 2016 Share Posted February 9, 2016 ips, if im not in error, is from usa (gmt +12? i don't Know, but i think 10/12h different by Europe) from homepage: IPS, Inc. PO Box 2365 Forest, VA 24551 (USA) Link to comment Share on other sites More sharing options...
Brian Posted February 9, 2016 Share Posted February 9, 2016 The staff members live all over the place. Rhett lives in on the west coast of the US. While others are in England, Austria, and even Ohio . Link to comment Share on other sites More sharing options...
CP Posted February 9, 2016 Share Posted February 9, 2016 As I have said quite a few times, I have always been happy with the support IPS offers. Link to comment Share on other sites More sharing options...
Boomer12 Posted February 9, 2016 Author Share Posted February 9, 2016 Yeah. Tonight a was a little bit unhappy with the high renewal fee (80$ per year - this is a new WBB every 12 months), but now I know whx: great support and great products Link to comment Share on other sites More sharing options...
m@t Posted February 9, 2016 Share Posted February 9, 2016 yes renewal is not always great to pay but you pay it for really good support Sometimes it is not so easy to explain that it is really an bug and no problem of the own server - but when you reached the TIER2 then everything is very very good Link to comment Share on other sites More sharing options...
Daniel F Posted February 9, 2016 Share Posted February 9, 2016 1 minute ago, m@t said: when you reached the TIER2 then everything is very very good And if not, there's also the T3 superhero league Link to comment Share on other sites More sharing options...
m@t Posted February 9, 2016 Share Posted February 9, 2016 2 minutes ago, Daniel F said: And if not, there's also the T3 superhero league +++++++++ 100% confirm ^^ But most of the time i hope to do not need t3 because then you have really a problem on your page ^^ Link to comment Share on other sites More sharing options...
ipbfuck Posted February 9, 2016 Share Posted February 9, 2016 1 hour ago, jacboy said: Yeah. Tonight a was a little bit unhappy with the high renewal fee (80$ per year - this is a new WBB every 12 months), but now I know whx: great support and great products i don't have see this... I still have 75 every 6months (entire suite except commerce) :| can u please best explain what is this new renewal feed? Link to comment Share on other sites More sharing options...
Boomer12 Posted February 9, 2016 Author Share Posted February 9, 2016 You will get all new versions including big updates such as IP.S 4.2 at no extra cost, great and fast support as well as access to the support forums. Link to comment Share on other sites More sharing options...
ipbfuck Posted February 9, 2016 Share Posted February 9, 2016 80$ at year is best t'han 75$ every 6months... but I cannot found any info for this :| Link to comment Share on other sites More sharing options...
Boomer12 Posted February 9, 2016 Author Share Posted February 9, 2016 1 hour ago, laltroweb.it said: 80$ at year is best t'han 75$ every 6months.. I don't know where you found this information. IPS said to me this night: Quote Hello, the license must be active to download the software, we don't issue security patches with 4.x, all patches are issued and released in a new version, so upgrading is the only method to obtain them. The license must be active for support as well. If your license is not active you lose access to the following. Downloading software Support IPS Chat IPS Spam Service Client level access to certain sections of our community Let us know if you have any further questions. Regards, Rhett Hosting & Support Manager Invision Power Services Inc Link to comment Share on other sites More sharing options...
ipbfuck Posted February 9, 2016 Share Posted February 9, 2016 I think I've misunderstanding your past comment: Yeah. Tonight a was a little bit unhappy with the high renewal fee (80$ per year - this is a new WBB every 12 months), sorry (my bad English...)! wbb is woltlab, instead I've read (badly) 80$ year with ipb, sorry Link to comment Share on other sites More sharing options...
Boomer12 Posted February 9, 2016 Author Share Posted February 9, 2016 1 hour ago, laltroweb.it said: wbb is woltlab, instead I've read (badly) 80$ year with ipb, sorry No problem, I am only 15 years old and make a few mistakes, too. Link to comment Share on other sites More sharing options...
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