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Can't create new account


Square Wheels

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Posted

Users can't create new accounts.  I haven't added anything new since this started.  I have disabled all addons and still get this error:

Sorry, there is a problem

You are not permitted to register a user account with this site.

Error code: 2S129/1

Posted
Just now, Nathan Explosion said:

I've just registered an account successfully on your site - validated and everything.

:)  thanks, you joined the fun site.  Sorry, I didn't mention which site was having the issue, it's the other one in my sig.  Now that you've joined, you have to stay and participate.  You'll find that site a lot of fun.

2 minutes ago, Daniel F said:

That's an error coming from the spam service.

I would suggest to take a look at the spam service log, to see why the system thinks that the user is a spammer

How do I find that info, and what do I do with it? I was testing with jibberish email accounts.  Users have tried with real email accounts.  It should not block either.

I have turned off IPS spam service.  This is not helpful.

Posted
24 minutes ago, Nathan Explosion said:

I've just registered an account successfully on your site (Square Wheels) - validated and everything.

And same at the other site (Path Lab) - just needs admin approval now.

I see you created the second account, that is because I turned off IPS Spam Service.  I will leave that off.  No offense, but I will delete the PathLabTalk account.

Posted
2 minutes ago, Square Wheels said:

I see you created the second account, that is because I turned off IPS Spam Service.  I will leave that off.  No offense, but I will delete the PathLabTalk account.

No worries - you can delete both, as I'm not likely to have time to get involved on another site :D

 

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