Editor does not always show (also here on IPS) IPB 4.1.5.2

[Redmak]

http://www.neowin.net/forum/topic/1280682-bugs-things-we-are-aware-of-for-ipb-41/?do=findComment&comment=597200884

So my members keep reporting that with different browsers when they attempt to start a new topic, the editor does not load. I've included a screenshot.

The funny thing is, I came here last night to report this and the same thing happened to me in both Chrome v48 and Edge (Windows 10) and for no reason at all.. it is fine now.

I am not ad blocking, don't have any weird extensions blocking stuff here, and Edge doesn't even have extensions anyway. I hope someone else has been able to debug it so I can help our members

[Tihomir J.]

It also happens sometimes in the Opera after upgrade to 4.1.5.2.

[TAMAN]

same thing happens to me but only here in ips foruma and it drives me crazy

[Tihomir J.]

Try to ask your users to clear their browser cache. If this doesn`t work, try to clear the site cache via support tool in admin panel. It`s helped us.

[RevengeFNF]

When that happens again, if you are using Chrome, press ctrl+shif+i and post here the error that shows.

[Windwalker222]

On 12/29/2015 at 8:46 AM, Tihomir J. said:

Try to ask your users to clear their browser cache. If this doesn`t work, try to clear the site cache via support tool in admin panel. It`s helped us.

I've seen this on occasion, I don't see an option to clear site cache in the admin panel. Just system check and support question. Am I missing something?

[Tihomir J.]

@Windwalker222 select second option "Something isn't working correctly".  

 

[Windwalker222]

Thanks, I didn't proceed much with that area as logic would have led me to believe I was about to start a support ticket. Thanks for getting me on the right track. Hopefully it will fix some of my issues. 

Thanks again,

[Tihomir J.]

No problem. Glad I could help.