4.1.3.2 to 4.1.4 problem

[Wei Ting Lee]

Hi

I've just tried to upgrade to 4.1.4 but the upgrade failed.

Now my forum posts return this error: Something went wrong, error code: EX1146

[Adriano Faria]

Then

 

[Louis C]

So upgrading the old way fixes the forums but my editor is still broken. Any ideas?

[Marc]

Hello,

Any issues you are having with upgrade, please submit a ticket and we can take a look for you.

1 minute ago, Louis C said:

So upgrading the old way fixes the forums but my editor is still broken. Any ideas?

What issue is it that you are experiencing with the editor?

[Louis C]

Just now, Marc S said:

What issue is it that you are experiencing with the editor?

Editor doesn't load anywhere.

I first noticed it in AdminCP when turning my community offline (prior to manually upgrading - I always put up a maintenance message) and then when turning it back on again.

[Marc]

Just now, Louis C said:

Editor doesn't load anywhere.

I first noticed it in AdminCP when turning my community offline (prior to manually upgrading - I always put up a maintenance message) and then when turning it back on again.

This would usually be files that are missing, so I would first of all try reuploading all the files again. Once you have done that, run the support tool by visiting System>Support>Support and clicking "Something isnt working correctly". Follow that wizard through.

If you are still having the same problem after this, please submit a ticket and we can take a look at this for you.

[Louis C]

Awkward... I was going through that Support thing and following the steps and it gets to the point about submitting a ticket AND THE EDITOR DOESN'T LOAD LOL 

933837 submitted now

Nevermind, it was a browser cache issue.

[nylyon]

After upgrading to 4.1 this weekend, many members ran into this very issue, enough that I had to put an announcement on how to fix it, and there are a few which are still unable to do so.

[stelee]

And I'm trying to upgrade to 4.1.4 within my hosted community and getting this error : 

 

Quote

Your download link has expired or is invalid. Please try again.