Square Wheels Posted October 28, 2015 Share Posted October 28, 2015 It seems most pics get uploaded sideways, regardless of how they were take. This is really frustrating for the users, and kind of surprising there are so few pic options and IPS sells a Gallery add on, which i have for both of my site. Please add a rotate pic option. Ilya Hoilik, chilihead, tolik777 and 6 others 9 Link to comment Share on other sites More sharing options...
chilihead Posted October 28, 2015 Share Posted October 28, 2015 Agreed, and/or recognize orientation tags of images. http://graphicssoft.about.com/od/digitalphotography/f/sideways-pictures.htm sobrenome 1 Link to comment Share on other sites More sharing options...
chilihead Posted October 28, 2015 Share Posted October 28, 2015 iPhone etc. users get frustrated when they pay for the upload permission and everything is sideways. They tell me they are going back to Photobucket. Ugh. sobrenome 1 Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 (edited) This is a big problem on my site, I have to constantly fix sideways pictures for my members. Pic sharing is a big part of my site, and this is a big PITA for me as an admin Edited October 31, 2015 by Clover13 sobrenome 1 Link to comment Share on other sites More sharing options...
VizionDev Posted October 31, 2015 Share Posted October 31, 2015 @Makoto make a quick fix and hook it -> \IPS\Image::rotate(); Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 I would love a hook for this Link to comment Share on other sites More sharing options...
Square Wheels Posted October 31, 2015 Author Share Posted October 31, 2015 Since this is the product feedback section, and it doesn't seem we have any other avenue to make suggestions, how do we know if staff have looked at this, or if they are considering it? Should a lack of staff response be interpreted as a lack of interest? Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 I actually need this for 3.4.8 :| Not upgrading to 4.x until everything I run add-on wise and hook wise is available, or has some suitable alternative. Link to comment Share on other sites More sharing options...
VizionDev Posted October 31, 2015 Share Posted October 31, 2015 (edited) 4 minutes ago, Square Wheels said: Should a lack of staff response be interpreted as a lack of interest? No. The correct avenue for such a topic would in fact be https://community.invisionpower.com/4bugtrack/ Which is monitored all throughout office hours of IPS (If they are in-fact being uploaded sideways to what the original picture is) Edited October 31, 2015 by RADStudios Link to comment Share on other sites More sharing options...
Square Wheels Posted October 31, 2015 Author Share Posted October 31, 2015 Just now, RADStudios said: No. The correct avenue for such a topic would in fact be https://community.invisionpower.com/4bugtrack/ Which is monitored all throughout office hours of IPS I asked support about it, they told me it's not a bug and working as designed, so posting it as a bug will likely get the same response. craigf136 1 Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 It's working as designed to upload sideways pictures? Link to comment Share on other sites More sharing options...
VizionDev Posted October 31, 2015 Share Posted October 31, 2015 (edited) 1 minute ago, Square Wheels said: I asked support about it, they told me it's not a bug and working as designed, so posting it as a bug will likely get the same response. Strange, if the original picture is not sideways, how is uploading sideways not a bug o.O Edited October 31, 2015 by RADStudios Link to comment Share on other sites More sharing options...
Square Wheels Posted October 31, 2015 Author Share Posted October 31, 2015 I tried pleading my case, these are some of the responses I got in my ticket ( 928984 ). I won't list staff names as I don't think that's right to do. -------------------------------------------- The problem here is that the image itself will have that orientation. This is because the exif data in the image is read and orients the image in the correct way it was taken. So for example if someone has their phone so it does not rotate automatically, then turns their camera to take the photo, they will have actually taken the photo sideways. As we appreciate the feedback, this is the way the system works at this point in time. If you wish to express your feedback in our Product Feedback forums so that it may officially be considered and others may comment on the issue, you are free to do so. If you hold your phone vertically (which these photos are) this is an incorrect orientation as the phone is reading it as horizontal and marking it as such. Then when it's uploaded it looks as it does. Best suggestion would be to preview the image on their computer and correct it (most operating systems have an image viewer which you can rotate an image) prior to uploading it till a more elegant solution can be made within the suite. Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 OK so they are saying it's a setting in the phone Link to comment Share on other sites More sharing options...
chilihead Posted October 31, 2015 Share Posted October 31, 2015 (edited) See my link in post #2. Many sites recognize orientation tags like FB and photo upload sites that's why users say elsewhere it is fine. If IPS adds this ability, problem solved. Rotate and crop functions would be nice as well. Edited October 31, 2015 by chilihead sobrenome 1 Link to comment Share on other sites More sharing options...
chilihead Posted October 31, 2015 Share Posted October 31, 2015 (edited) 2 hours ago, Square Wheels said: If you hold your phone vertically (which these photos are) this is an incorrect orientation as the phone is reading it as horizontal and marking it as such. Then when it's uploaded it looks as it does. This person is thinking video, it is not incorrect to take a portrait! That's why it is called portrait vs. landscape. But with cameras you are physically holding the camera sideways, so the way to fix is edit. Newer technology fixes this for you as many go from phone to site—tag is set with camera, destination must detect it. 2 hours ago, Clover13 said: OK so they are saying it's a setting in the phone No, the phone knows how you held it so sets an orientation tag. This site does not pick up the tag and uses the default setting. 2 hours ago, Square Wheels said: Best suggestion would be to preview the image on their computer and correct it (most operating systems have an image viewer which you can rotate an image) prior to uploading it till a more elegant solution can be made within the suite. Hopefully soon because that is awkard and not keeping up with technology, everyone uses their phones. Edited October 31, 2015 by chilihead Link to comment Share on other sites More sharing options...
Clover13 Posted October 31, 2015 Share Posted October 31, 2015 Verified with half a dozen of my members on various devices. They get sideways pictures on photos that appear normal on their devices and even on their computer. chilihead and sobrenome 2 Link to comment Share on other sites More sharing options...
sobrenome Posted November 2, 2015 Share Posted November 2, 2015 This should be fixed! Link to comment Share on other sites More sharing options...
Square Wheels Posted November 2, 2015 Author Share Posted November 2, 2015 OK, it's Monday and the staff are all well rested, this is a bump for them. Link to comment Share on other sites More sharing options...
Clover13 Posted November 2, 2015 Share Posted November 2, 2015 I have a ticket open with support on this, they are investigating the problem. Will keep you guys posted. FYI I'm on 3.4.8 Weird how my account shows up as "Members", when I'm a Client :| motomac 1 Link to comment Share on other sites More sharing options...
motomac Posted December 1, 2015 Share Posted December 1, 2015 Have the same issue on some photos. Is there any progress, @Clover13? Link to comment Share on other sites More sharing options...
GoAncestry Posted December 1, 2015 Share Posted December 1, 2015 The rotate through pictures hook or block would be awesome Link to comment Share on other sites More sharing options...
Clover13 Posted December 1, 2015 Share Posted December 1, 2015 IPS Support said in 3.4.8 they won't add support for this. Not sure what they'll do for 4.x. I wrote a script to do rotations via AJAX calls using JPEGTran (lossless JPEG rotation) and ImageMagick (GIFs/PNGs). It works for me, but it isn't hook ready. I have it so I can run it when I need to as an admin, but I need to add the security around it so only an admin, mod or original poster of the actual picture can rotate it. My version is just a hacky basline that works, it needs enhancement/revision still, just haven't had time to do it yet. Link to comment Share on other sites More sharing options...
Management Lindy Posted December 2, 2015 Management Share Posted December 2, 2015 For anyone using IP.Board 3.x - there will not be a solution to this, I'm afraid. For IPS4, auto-orientation is built in. Further, Gallery has a rotate button. If you are using IPS4 and find the orientation isn't set correctly, the developers have asked that you kindly submit a ticket with specific examples so they can investigate. They have been unable to reproduce any issues in IPS4 thus far. Thanks. Link to comment Share on other sites More sharing options...
Square Wheels Posted December 2, 2015 Author Share Posted December 2, 2015 2 hours ago, Lindy said: For IPS4, auto-orientation is built in. Further, Gallery has a rotate button. If you are using IPS4 and find the orientation isn't set correctly, the developers have asked that you kindly submit a ticket with specific examples so they can investigate. They have been unable to reproduce any issues in IPS4 thus far. I submitted 928984 and was essentially told it's working as designed. If I wanted it changed I should submit a comment here, hence this post. If an iPhone user (plus others) upload pics pretty much anywhere else, they are oriented correctly, If they upload them here, they are almost always sideways. Link to comment Share on other sites More sharing options...
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