LiamX Posted July 8, 2015 Share Posted July 8, 2015 upgraded to IPS4 this morning now i have no access to the admin panel the username and password works fine to go into the upgrade utility but trying to access the admin panel submit the login id and password and it will just ask fro username and password again with no errors any ideas? Link to comment Share on other sites More sharing options...
David.. Posted July 8, 2015 Share Posted July 8, 2015 Open a ticket in the client area so IPS can take a look at it. Link to comment Share on other sites More sharing options...
Adlago Posted July 8, 2015 Share Posted July 8, 2015 upgraded to IPS4 this morning now i have no access to the admin panel the username and password works fine to go into the upgrade utility but trying to access the admin panel submit the login id and password and it will just ask fro username and password again with no errors any ideas?Try e-mail address and password Link to comment Share on other sites More sharing options...
The.Reaper Posted July 8, 2015 Share Posted July 8, 2015 Just curious, are you trying to sign in with your 3.x "login name"? as 4.0 requires you to log in with your display name. Link to comment Share on other sites More sharing options...
LiamX Posted July 8, 2015 Author Share Posted July 8, 2015 definitely display name as if i try a email address or login name it tells me its not a valid display name however using correct login details just asked me to login again no errors tried the ticket system but they can't seem to login to the ftp that i can log in to fine so bit stuck now Link to comment Share on other sites More sharing options...
LiamX Posted July 8, 2015 Author Share Posted July 8, 2015 [Wed Jul 08 20:24:39.198823 2015] [:error] [pid 34262] [client 86.0.128.81:48940] PHP Fatal error: Uncaught exception 'IPS\\\\Db\\\\Exception' with message 'Data too long for column 'session_id' at row 1' in /Websites/FordS/system/Db/Db.php:398\\nStack trace:\\n#0 /Websites/FordS/system/Db/Db.php(631): IPS\\\\_Db->preparedQuery('REPLACE INTO `c...', Array)\\n#1 /Websites/FordS/system/Session/Admin.php(115): IPS\\\\_Db->replace('core_sys_cp_ses...', Array)\\n#2 [internal function]: IPS\\\\Session\\\\_Admin->write('vcn11cqsto971np...', 'forcedWrite|i:1...')\\n#3 [internal function]: session_write_close()\\n#4 {main}\\n thrown in /Websites/FordS/system/Db/Db.php on line 398, referer:http://www.fords.c...URWbloyOXRNeklt this is the error on the server mean anything to anyone? Link to comment Share on other sites More sharing options...
Adlago Posted July 8, 2015 Share Posted July 8, 2015 Have you tried a different browser? Link to comment Share on other sites More sharing options...
Pete T Posted July 8, 2015 Share Posted July 8, 2015 is the issue resolved ? Link to comment Share on other sites More sharing options...
LiamX Posted July 8, 2015 Author Share Posted July 8, 2015 not resolved they say its a server error but not sure what as its as if the database isn't right but the database was converted by ipb software ? Link to comment Share on other sites More sharing options...
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