My boards currently have the 5 user limit. Yet, I go in, and I'm the only one on the chat, and I get this error message:

[#CSTART-6] The IP.Chat room limit has been reached. You will not be able to join the chat room until some users first leave.

Would it be possible for IP Board to upgrade the free version to 10 users? I mean 5 just seems too little anyway. Why give a free version if it doesn't work? Or is there something that's wrong on my end - memory, cache, what? I don't know what there is to fix.

If it's not working for you, please open a support ticket so that we can take a look. :smile:

The free 5 user version included with Standard Licenses is meant to give you a demo and trial of the chatroom so that you can test it in your community. If you require more users, plans start at less than $20/year.

I should mention that our hosted communities include 20 users on the Basic 10 and up plans at no extra charge.

If it's true that no one else is in the chat room, it sounds like a glitch.

Opened a support ticket.