Reagan2791 Posted May 13, 2012 Posted May 13, 2012 Shoutbox appears, but when I try to edit group settings from the Shoutbox tab in any member group, I get this:If you are seeing this page, it means there was a problem communicating with our database. Sometimes this error is temporary and will go away when you refresh the page. Sometimes the error will need to be fixed by an administrator before the site will become accessible again. You can try to refresh the page by clicking here When I click the refresh option, this message displays: System Error [#1127] You must enter a group title. I've refreshed and recached the entire forum, but it still happens. Don't know what to do to be able to use the shoutbox.
Michael Posted May 13, 2012 Posted May 13, 2012 You need to check the SQL Error Logs page in your Admin CP to see what the database error is.
Reagan2791 Posted May 13, 2012 Posted May 13, 2012 I did. This is what it shows, but I don't know what I'm supposed to do about it.Date: Sun, 13 May 2012 15:54:40 +0000 Error: 1054 - Unknown column 'g_shoutbox_delete_own' in 'field list' IP Address: 216.212.232.205 - /admin/index.php?adsess=f7b64d2f801952a4366c8d7f45cd2c61&app=members&&module=groups§ion=groups&do=doedit&secure_key=f98023e152d665e3cad91a4a25535c24 ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- mySQL query error: UPDATE ipb_groups SET g_view_board=1,g_mem_info=1,g_can_add_friends=1,g_use_search=1,g_edit_profile=1,g_use_pm=1,g_pm_perday=0,g_is_supmod=0,g_access_cp=0,g_title='Agent',g_access_offline=0,g_dname_changes=3,g_dname_date=30,prefix='
Reagan2791 Posted May 13, 2012 Posted May 13, 2012 Here's a short version File | Function | Line No. | |----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------| | admin/applications/members/modules_admin/groups/groups.php | [db_main_mysql].update | 647 | '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------' | admin/applications/members/modules_admin/groups/groups.php | [admin_members_groups_groups]._saveGroup | 98 | '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------' | admin/sources/base/ipsController.php | [admin_members_groups_groups].doExecute | 306 | '----------------------------------------------------------------------------+-------------------------------------------------------------------------------+-------------------'
Michael Posted May 14, 2012 Posted May 14, 2012 Apparently the install/upgrade you did missed a database column. Make sure you have uploaded all of the files for the most recent version of this app, then visit the Database Checker page in the Admin CP, it should allow you to run the queries necessary to fix that issue.
majorskillz Posted May 14, 2012 Posted May 14, 2012 Hey there mate.. firstly i would like to say awesome job :smile: just a couple of questions though.., how would i add extra tabs on the bar at the bottom of the shoutbox next to (refresh, BBCode, clear, smiles, ETC) ? how would i add colour codes to the @ feature for example when you click the @ next to a members name, this happens http://gyazo.com/04cdb2119a14dcaadbab21416f7eed73 but when i click on my website all i get is this http://gyazo.com/5c68bc0f5c1d11adbdb1cf6b97731ae2 ? and last question, is there any extra hooks,mods,addons for your shoutbox that i can have a look at? kindest regards major skillz
Michael Posted May 15, 2012 Posted May 15, 2012 how would i add extra tabs on the bar at the bottom of the shoutbox next to (refresh, BBCode, clear, smiles, ETC) ? By skinning them in where you'd want them to appear. That would be a customization to this product above and beyond what it's designed to do, so doing that would be up to you, it's not something I support. how would i add colour codes to the @ feature for example when you click the @ next to a members name, this happens [url="http://gyazo.com/04cdb2119a14dcaadbab21416f7eed73"]http://gyazo.com/04cdb2119a14dcaadbab21416f7eed73[/url] but when i click on my website all i get is this [url="http://gyazo.com/5c68bc0f5c1d11adbdb1cf6b97731ae2"]http://gyazo.com/5c68bc0f5c1d11adbdb1cf6b97731ae2[/url] ? and last question, is there any extra hooks,mods,addons for your shoutbox that i can have a look at? I've mentioned this several times in this topic, and I'll probably be removing the @ feature if I have to keep answering this. The @ feature does not, and likely will not ever, add the group formatting of the member's name into the shout. and last question, is there any extra hooks,mods,addons for your shoutbox that i can have a look at? You can search the Marketplace for the word 'shoutbox' and you might find some. I don't know what's out there, I don't really concern myself with what others make to add on to this app.
Lubega Posted May 16, 2012 Posted May 16, 2012 Can someone help me, I don't know how to put this on my site
CrossFire-Radio Posted May 16, 2012 Posted May 16, 2012 Can someone help me, I don't know how to put this on my site What specifically do you need help with? No worries Michael, I got it covered. :)
Arianna Posted May 16, 2012 Posted May 16, 2012 What is the correct path to place the 'upload' folder?
Michael Posted May 16, 2012 Posted May 16, 2012 You wouldn't place it anywhere, you upload what's inside that folder to your forum's root directory.
Arianna Posted May 16, 2012 Posted May 16, 2012 Yea that's what I meant, upload. What's the path? Is it /public_html/forums/uploads? I have no idea what the root folder is?
Michael Posted May 16, 2012 Posted May 16, 2012 The path will vary depending on your server configuration and whether or not you have your forum in a folder at a lower level from your hosting root account, I cannot give a definitive answer that is the same for everyone. As I said, the contents of that upload folder (not the folder itself, what's inside of it) need uploaded to your forum's root directory. That is the directory where your forum's conf_global.php and initdata.php files reside. It sounds like that's probably /public_html/forums/ in your case.
Inland Gaming Posted May 17, 2012 Posted May 17, 2012 For some reason, the @ button won't show when I use a different skin. It works on the default skin but when I change to a new skin then it just doesn't show.
Reagan2791 Posted May 17, 2012 Posted May 17, 2012 You have to upload the images folder for the mod into each skin set. Not sure if you did, or if that will resolve your issue, but I thought I'd mention it.
Inland Gaming Posted May 17, 2012 Posted May 17, 2012 I copied the shoutbox file to it, are there any images in particular that are not in the shoutbox folder that should be moved?
Rimi Posted May 17, 2012 Posted May 17, 2012 You need to rever tthe templates ffor the shoutbox. Or rebuild and recache.
Michael Posted May 17, 2012 Posted May 17, 2012 The @ command doesn't use an image, it's the actual @ character that it displays. If it's not showing up on some skins, then it's because those skins customized the skin_shoutbox -> shout_row skin template. You'd be best off using the Template Merge Center to determine what changes you need to make on those skins, or asking the skin authors to fix these issues in those skins.
Arianna Posted May 17, 2012 Posted May 17, 2012 Sigh, I would need someone to do it for me. I am hopeless at this.
Inland Gaming Posted May 17, 2012 Posted May 17, 2012 This is what I get when I go to the template merge centerThe merge tool is not available as you have no previously stored templates
Michael Posted May 18, 2012 Posted May 18, 2012 Then you'd probably want to do the other thing I mentioned in my post, ask the author of the skin you're having issues with. You can also try reverting the template on the skin it doesn't work on, but doing that risks losing other customizations that the skin author may have already done to that template.
Arianna Posted May 18, 2012 Posted May 18, 2012 Is there anyone willing to help me install, I've done everything I can with no success?
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