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Pete T

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Posted

Ok that seem to have fixed it for all but the default / Master skin. And the image IS in the master directory.. it was the only one that made it in originally. I'm not getting a missing image box or anything.. there's just no image there... In regular view on the forum index. If I click on "Shoutbox", then it will show there only. On all the other skins, it also shows when it's viewable on the board index. If that makes any sense.




Try a hard refresh, or see if you need to revert the hookGlobalShoutbox skin template.


Sorry but where I find button for open on popup the shoutbox? I have able this feature into admincp..



Regards




As above, it's likely due to either a browser cache issue or you customized the skin template where this would show.


Here's a link to my website.. the only skin that is having issues is the one called IP.Board http://4ravers.fm/forum/index




Yes, I know where your site is at, you linked to the image file above.
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Posted

I have try to ctrl+F5 and check hookGlobalShoutbox no skins modification present but not have the shoutbox-popup-button tag also on default skins ...

How I can fix this ? I have only upgrade v1.2.5 to 1.2.6

have uploaded also the popup.png and shotubox directory on all my skins

Regards

Posted

I have try to ctrl+F5 and check the but not have the shoutbox-popup-button tag also on default skins ...



How I can fix this ? I have only upgrade v1.2.5 to 1.2.6



Regards




Again, as I'd mentioned, you may need to revert your hookGlobalShoutbox skin template. Also verify that you uploaded the image folder correctly and to all skin folders.
Posted

hookGlobalShoutbox have no modification I have check this... and I have upload also the image folder correctly for all my skins

Now I try to reimport the hook..

Regards

Posted

Reimporting the hook won't do anything.

If the skin template is there and unmodified, and the image file is there, and you have the setting enabled, then the next most likely cause is that your skins didn't rebuild during the upgrade. Refer to the Shoutbox FAQ and follow the steps listed there for the "Call to a member function announcement()" error message. Please do exactly that, and not other random things which I haven't suggested.

Posted

Look & Feel -> Template Tools page in the Admin CP and run the Rebuild Master Skin Data (check the boxes for 'Rebuild HTML' and 'Shoutbox') tool, then run the 'Recache Skin Sets' tool for all skins.

Perfect Now Work fine.....

Thank's Michael

Posted

Hello, I have just installed Shoutbox 1.2.6 and when clicking on the buttons "Shout" "Next" "Refresh" "My Prefs" nothing happens. Which means that I am not able to chat.

But it seems to work for a few users. The most users can not chat.
What could be the cause for this?

Posted

If it works for some users and not others that means it's either a skin issue (something's wrong on one or more skins, but not on others) or it's a browser issue. Verify whether it works on all skins, and if so, have the members that it doesn't work for do a hard browser refresh (Ctrl+F5).

Posted

New popup feature is pretty good, but you should really put this button in more obvious place. The best one is inline with others - Send, Clear shouts, Settings etc. Right now it just looks like some strange icon.

Posted

Those buttons are already an issue on narrower screen resolutions. And if there's any confusion about what the icon does, it has mouse over text. If you'd like to change its position, you're more than welcome to skin it some place that makes more sense to you. :)

Posted

Those buttons are already an issue on narrower screen resolutions. And if there's any confusion about what the icon does, it has mouse over text. If you'd like to change its position, you're more than welcome to skin it some place that makes more sense to you. :smile:




Of course I can change it myself in template, but all changes will be lost with the next upgrade, which is not good. And trust me, for "casual people" this icon is NOT obvious. They even won't notice it.
Posted

No one's mentioned it until just now. If enough people have an issue with this and give a workable alternative, then I'll consider it for a future update, but I'm not going to change this based on a single person's opinion.

Posted

use an announcement line in the shoutbox to tell them.
or just change the icon, keep backup of custom icon so any updates take 2 seconds to swap.
I prefer it where it is on mine..
I like that icon, thinking of using it for the quick nav icon :)

Posted

If it works for some users and not others that means it's either a skin issue (something's wrong on one or more skins, but not on others) or it's a browser issue. Verify whether it works on all skins, and if so, have the members that it doesn't work for do a hard browser refresh (Ctrl+F5).




Thank you, deleting the browse cache with its cookies resolved the issue. :)
Posted

There're extra absolutely unnecessary break tags in the list in announcement:

<ul class="bbc">
<br>
<li>Some text<br></li>
<li>Some anothertext<br></li>
</ul>

I'm not sure is this a Shoutbox related bug, but I haven't seen it anywhere else. And yes, I triple checked my text in editor - there're no extra line breaks at all. And the 1st break is a nesting error.

Posted

There're extra absolutely unnecessary break tags in the list in announcement:



<ul class="bbc">


<br>


<li>Some text<br></li>


<li>Some anothertext<br></li>


</ul>



I'm not sure is this a Shoutbox related bug, but I haven't seen it anywhere else. And yes, I triple checked my text in editor - there're no extra line breaks at all. And the 1st break is a nesting error.




You're saying if you add an announcement to the Shoutbox and that announcement uses the list bbcode, that extra linebreaks will be added? If so, that would be an issue with the list bbcode itself, not with the Shoutbox.
Posted

You're saying if you add an announcement to the Shoutbox and that announcement uses the list bbcode, that extra linebreaks will be added? If so, that would be an issue with the list bbcode itself, not with the Shoutbox.




That's what I'm trying to say - there're no extra breaks in posts, for example. I've just tried to add a list to post - everything's clear. Only announcement in Shoutbox has them.
Posted

If you can put together some specifc steps to reproduce the issue in a bug report, I'll check it out.




Nothing special - just create an announcement with unordered list (UL) like this.

Some text above
  • Item 1
  • Item 2

See, no break in my post after <UL> at least.
Posted

Again, if you can put together a bug report with specific steps to reproduce, I'll investigate. I've taken the time to take on ownership of this project, please take the time to use the bug tracker I've set up for this if you'd like to report bugs for me to fix.

Posted

Again, if you can put together a bug report with specific steps to reproduce, I'll investigate. I've taken the time to take on ownership of this project, please take the time to use the bug tracker I've set up for this if you'd like to report bugs for me to fix.




You may call me stupid, but I didn't find a suitable category on Tracker. There's no "IP.Shoutbox" category.

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