Posted January 30, 201015 yr I moved to IPB in the hope of a stable, fast host with good support. But only on the second day of hosting the site has been down for around 3-4 hours overall. This isn't good enough the users demand 24/7 uptime. I seen there were some issues with the chat etc for the first time but what about now ? Are you's updating the servers during the night which benefits American users but people in Europe are stuck with a timed out page. My forum this week has now been down with the last host for around 40 hours, I just hope these 1 hour downtimes don't keep repeating themselves. All I want is a reason, server issues, upgrading, maintenance...
January 30, 201015 yr There were network outages during the last 2 days or so, as mentioned in several topics. However, the have an otherwise very good uptime record: http://www.webhostingstuff.com/uptime/InvisionPowerServices.html
January 30, 201015 yr Management You unfortunately joined right before we had some downtime issues including downtime on our own web site. It's the first major downtime on our own site we have had in quite a long time that I can recall.
January 30, 201015 yr I moved to IPB in the hope of a stable, fast host with good support. But only on the second day of hosting the site has been down for around 3-4 hours overall. This isn't good enough the users demand 24/7 uptime. I seen there were some issues with the chat etc for the first time but what about now ? Are you's updating the servers during the night which benefits American users but people in Europe are stuck with a timed out page. My forum this week has now been down with the last host for around 40 hours, I just hope these 1 hour downtimes don't keep repeating themselves. All I want is a reason, server issues, upgrading, maintenance... I can say that in over 2 years of IPS hosting my site its only been offline once for around about an hour when IPS swiftly sorted out the issue, after i raised a ticket and used the option of "Critical" website is offline. If im correct this automatically sends a pager message to the required server guru :) I believe that you have been unfortunate to experience this issue in a very short time of joining IPS Hosting, this issue is not normal.
January 31, 201015 yr I notice that IPS is distinctly lacking in an SLA for hosting services - is this just an oversight or do you actually not have one? Still, 3 nines reliability is a pretty good run - that's all my hosting provider guarantees me, and I get the month for free if reliability drops to 2 nines (scheduled downtime excluded).
January 31, 201015 yr I notice that IPS is distinctly lacking in an SLA for hosting services - is this just an oversight or do you actually not have one? Still, 3 nines reliability is a pretty good run - that's all my hosting provider guarantees me, and I get the month for free if reliability drops to 2 nines (scheduled downtime excluded). Their SLA is "You pay money, we try to give you hosting." :)
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