General Questions
New to Invision Community or need general help on making use of the platform? Post your How to questions and requests for configuration guidance here.
Need assistance? 🤚
Whether you are new to Invision Community or looking to add something new to your site, post here for help from Invision Community staff and members.
Please remember that all topics are public so never share any sensitive information such as passwords, email addresses, API keys, etc.
If you are a self-hosted license holder, please go to client area and enter your access information so our staff can login to your AdminCP to diagnose problems. If you are on the Invision Community platform, we do not need any extra information.
Have you taken a look at our help guides? 📚 These guides cover a lot of common configuration options as well as how to set up a lot of external services such as Zapier.
4,426 topics in this forum
-
- 1 follower
- 2 replies
- 465 views
Hey guys, I am thinking about to activate the referral feature for my member to engage my members to get other people to join my community and make a subscription. Does anybody has experience on that how it works or is there any documention in detail how it works ? Thanks for your help in forward.
Last reply by hpcrazy, -
WebHosting ? 1 2
by MEVi- 3 followers
- 32 replies
- 3.1k views
Hello, I don't know how to define the resources that the forum will require Redis (Cache) DDoS Protection Dedicated IP for SSL CPU, RAM, I/O ?
Last reply by ptprog, -
- 1 follower
- 1 reply
- 615 views
I'd really appreciate it if someone could explain tag prefixes to me using specific examples. I don't see much use for them, but I'm afraid I might be missing something.
Last reply by opentype, -
- 1 follower
- 2 replies
- 1.4k views
Hi, simple question, what I mean is it possible now on 4.5 to make it so that whenever members get warned - they do not know which particular moderator issued the warning?
Last reply by Adriano Faria, -
- 1 follower
- 4 replies
- 493 views
Is there a way to remove the avatar from the latest thread and post on forum display? Thanks
Last reply by opentype, -
- 1 reply
- 360 views
Hey all, I have just installed a fresh copy of IPB, but I'm having issues with trying to access the marketplace within the acp. each time i login to try it gives me this error... "There was an error authenticating with the Marketplace. Please try again later or contact technical support for assistance. Our Marketplace server received an unexpected response from your community. Please ensure your community is up to date and web accessible (localhost installations are not supported) and contact technical support if the issue persists. (server_error)" from what I can see everything is set up correctly, so I'm a bit confused as to what it could be :S
Last reply by Nathan Explosion, -
- 7 followers
- 38 replies
- 4.2k views
A warning popped up during the upgrade to 4.5.4: Any ideas how we identify exactly which tables those might be? Many thanks.
Last reply by AlessandroTax, -
- 1 follower
- 35 replies
- 1.5k views
I just moved from IPB 3.4 to Invision Community 4.5.4 on a different server, and I can't see any content from my old database. I exported everything from the old installation, copied the .rar file to the new server and imported the SQL dump. Then I did the /admin/install and I hope I filled in everything as I should (at least I got no warning). I can see the data in phpMyAdmin, so I know that the database is up and running, but it feels that IPB can't "see" it – it's only the test site and an empty forum. In IPB3 you could do some SQL stuff, but I don't find those option in v4. What have I missed?
Last reply by CoffeeCake, -
- 1 follower
- 2 replies
- 609 views
Hi, My website combines a Wordpress blog with an Invision forum. I quite often post links to my blog posts in the forum but they always display just as simple links. Is there anyway to enable open graph features so that the Wordpress blog posts would display in the same way that Invision content does (i.e. with title, image and extract)? Thanks, Rob
Last reply by Rob Fielding, -
- 2 followers
- 15 replies
- 1.1k views
Does the warning in my ACP regarding the Pages vulnerability include Invision Community v4.4.10, or just 4.5? Also, am I on the latest version of 4.4 (Invision Community v4.4.10)?
Last reply by Colonel_mortis, -
- 1 follower
- 19 replies
- 718 views
I was hoping someone could assist me with this... I successfully converted my Wordpress articles to Pages. Now I'm trying to recreate my site so that it is solely working off of the IPS suite. How do I set my index page that I created to be THE index page that pulls up when folks type in my web address? I don't want everything trailing off the forum directory, if that makes sense. Thank you for any help you can provide.
Last reply by Sonya*, -
- 2 followers
- 7 replies
- 622 views
hai. i like to ask about topic share (telegram facebook and twitter) when i share my topic to facebook, telegram and twitter. no image was show image on my first image on topic. in facebook it will show forum logo only... is that any way to show my random or first image on my topic when i share thanks
Last reply by Hambalie, -
- 2 followers
- 8 replies
- 671 views
Hi, Being somebody that isn't very clued up on html and css, could somebody offer any advice or help to understanding pages/database etc? I have bought pages. I have seen SuperGrid by Opentype but been told that I need a good understanding of databases etc to be able to make it work. I don't. I have messed around with it but can't seem to get it to work. What I want to achieve... Home page/landing page that has articles. The feed I want to come from a forum called "News & Rumours" so I can add articles in the main forum but when people for the first time or regularly visit the website, they can see the articles , which may encourage them to …
Last reply by Morrigan, -
- 1 follower
- 13 replies
- 892 views
Is there a way/plugin/voodoomagic to customize (or remove entirely) the edit time restriction on content per app? right now we have a 30min limit, but we want to allow for unlimited edit time for blogs or articles. How can one achieve such an ambitious goal?
Last reply by Pavel Chernitsky, -
- 1 follower
- 4 replies
- 589 views
Hello! I set to open a new topic on a specific forum when I add an article; is it possible to truncate the topic after a certain number of characters? Thank you 🙂
Last reply by Amy Pond, -
- 3 replies
- 897 views
Hi all When editing forums with the ipb page builder upload image feature.. Is it possible to have different images per forum? Everytime I upload images to a forum, they auto apply to all the forums.. Not sure why this is the case? lt would be different on each forum so images are more specific to each forum
Last reply by SEO Guru, -
- 2 followers
- 2 replies
- 421 views
So one thing we're working on currently is to build revenue sharing features into our website. Google Ads allow for revenue sharing with members, but requires a lengthy application process to acquire the Google Ads Host API which we're currently in the process of doing. I'm wondering if there is any interest from the IPS team to natively implement the ability to track and share revenue from advertisements with members using the commerce system? Perhaps there is another solution for this that I haven't encountered yet?
Last reply by Bluedrake42, -
- 2 followers
- 3 replies
- 457 views
Is there a way to update/edit the groups that a list of members belong to in bulk? I'm thinking like how, if you upload a CSV to Mailchimp, you can set it up update any already existing contact's information - and that let's you add new details or tags to their profile with a bulk upload. I created a new group to allow access to a restricted forum, but it seems I would have to manually add each member to that group on the admin panel or else modify the database directly with SQL. Am I missing something easier? Thanks!
Last reply by shaven, -
- 4 replies
- 719 views
Currently when logged is as admin I see the Block Manager on the left side of the browser. Any idea how can I disable that so it's not there anymore?
Last reply by Kit_L, -
- 19 replies
- 683 views
I have done a lot of searching, trying to hunt down the answer to this on my own, but I'm kind of stumped. Then again, I don't actually know what I'm doing, but hey - I never claimed otherwise. However, even I know that something's not right when we're still just goofing around, testing how we want to set things up, and have next to no content and only a handful of user accounts (all of which belong to the admin team and our socks) and we've somehow used 7.57 of 7.81 of our disk space. That shouldn't be happening with almost no content at all, right? What am I missing? I mean, other than disk space?
Last reply by Moonbeam, -
- 1 follower
- 6 replies
- 1.2k views
There doesn't seem to be a tool that provides usage statistics for themes. I have three themes and want to determine how frequently each is used by my members in order to validate continued support of each theme. Does anyone know where this info might be in the database so that I can query for it? It MUST be in the DB either explicitly or implicitly, but it's not obvious. Thanks! EDIT: I don't think theme is 'remembered' solely using session/cookie data, because my last chosen theme is persistent across browsers, so it should be in the DB somewhere.
Last reply by Square Wheels, -
- 5 replies
- 567 views
I am trying to set a certain color for a Group Name. However, in ACP when I click the "Use Color" option -- it lets me change the color but removes the HTML <strong> codes, which I still want. I would like to have the Group Name appear in Bold in a certain color. What am I doing wrong? Thank you. Never mind. I was able to get the code put in correctly now and have it fixed!
Last reply by tiggerrr, -
- 1 follower
- 4 replies
- 533 views
I'm preparing to migrate from vBulletin 4.2.2. As a form of spam control, I'd like to set "Require approval before content shows" to yes and remove it after 1 approved piece of content. However, I'm not clear if this will impact my existing users with at least 1 post whom I bring over in the migration. Will the function make a connection between the user and their prior posts, or will it force them to go through the approval process for their initial post on Invision? Thanks, John
Last reply by Cobar, -
- 2 followers
- 3 replies
- 428 views
Hello all!! We love this sidebar block that appears in this one popular forum post in our forums, on the right... "TOP POSTERS IN THIS TOPIC", etc. We wanted to know the details about it, how and when it shows, and maybe even how we can force it to show for any (or all) posts that we want it for. Any info would be much appreciated! Thanks a bunch!
Last reply by Stuart Silvester, -
- 13 replies
- 421 views
Hello, Seems someone spammed the heck out of my Support Requests (IPB Commerce). Is there a way to simply wipe out all requests by a certain user or perhaps certain email? Can't seem to find anything obvious and nothing on this topic came up when I searched the forum. Thank you!
Last reply by CoffeeCake,