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Matt

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Everything posted by Matt

  1. Matt
    Honestly, we want to focus on our strengths and put effort into creating a powerful forum and discussion engine. There are a large number of people that do great cart and fulfilment software. BTW: It's "mee-cham".
  2. Matt
    Hi, I'm not sure what I can really investigate. It's not an issue with Invision Community and I'm not able to diagnose issues on your server unfortunately. All I can tell is that for some reason, sessions seem to be read later in the execution chain than they should. It's not something I've seen before with our platform. I've moved this into a ticket. Send in your test site details and we'll give it a once over just to be sure.
  3. Matt
    @Chris Anderson I completely understand your point, but I can't think of many software apps that give an incredible amount of detail during the build of any new version. There's just too much that can go wrong. We move around projects and delay others all the time. I always appreciate your thoughtful insights.
  4. Matt
    We generally release news of features way in advance of their release, and even then you are not pushed into upgrading immediately. I can't think of a situation where you'd see "surprise" features arrive in your community unannounced unless you choose to not engage with our blog, newsletter, forums and release notes and upgrade blindly.
  5. Matt
    I've had a quick look at your site, and Google has 31,700 links available by search. I'd definitely check on the crawl progress and check for any crawl errors. It might just be that it needs some time to recover as more content is indexed. What platform did you convert from?
  6. Matt
    We do periodic SEO updates, our latest focused on crawl budget and efficiency: I'm happy to review your site and see if there's some low hanging fruit we can pick. It is normal to see a temporary drop in traffic when you switch platforms. It's worth checking your Google Search Console for any crawling errors, etc.
  7. Matt
    Hi David, Diagnosing changes to traffic can be tricky. Do you have any figures or charts to share? Can you either DM me or share the link to the site here?
  8. Matt
    🚨Breaking: Andy and Jim join the band.
  9. Matt
    We need a name for this new boyband. Suggestions?
  10. Matt
    Take a deep breath. It's going to be OK. Jordan is not "focused on selling t-shirts". That's a weird statement to make considering he posted a link. It is not like his 9-5 job is now revolving around t-shirt sales. As much as I'd love to have a "Director, T-Shirt Sales" in the company, we're not quite big enough for that yet. Because we opened a store, it does not mean that we no longer have capacity to serve customers. That's bizarre thinking. Invision Community developers have had nothing to do with a store, so rest assured, they also are not full time "t-shirt sales executives". We haven't pivoted into apparel. We just opened a store. We chose to not use commerce because we wanted to use a service that can take orders, issue invoices, take payments AND fulfil the orders without any of us having to do a thing. If we did use commerce, then our developers would have needed a few months to write new features and APIs, and Jordan will, ironically, be a full time t-shirt executive as he'd be picking, packing and posting. Which everyone states they don't want us to do. 🙂 It's really quite normal to have a marketing and sales department. It's not like when Pepsi needs a new advert creating they have to close the factory and re-assign factory staff to do it. Also please PLEASE stop singling out Jordan for criticism just because he is the one that posts here. If you have criticism, then please direct it at me. Thanks 🙂
  11. Matt
    Yeah, sure - they don't look to be the problem. I'm looking at the code, and calling \IPS\Member::loggedIn() will set up sessions and set loggedIn() to a member via static::$loggedInMember = \IPS\Session::i()->member; so it doesn't make sense. It's not something we see in the software usually.
  12. Matt
    It's odd because the error indicates that code is running before the session has been read, which is impossible. It's worth asking your host to see if anything runs regularly that may trigger it.
  13. Matt
    Anyone that does by an Invision Community hoodie may look as cool as me (but I doubt it tbh) 😆
  14. Matt
    Try disabling Feedback for a while too.
  15. Matt
    I've resolved the issue with missing language strings. It looks like the language system has become confused and not all the language packs have the custom words. I'm not sure why this is. When a new language pack is added, any custom words are copied across. I wrote a custom script to fix this, and have run it on your site. The other issue with errors where stdClass::language() is logged is less clear. What is happening is that the member object isn't set up, which never happens, so I'm quite confused. I do notice that the donate app overloads the front dispatcher, so you may want to try disabling that for a while and seeing if the error returns. I also note that it's only logging issues from URLs sent via javascript and ajax. I also note that you get 4 or 5 errors then nothing for 15-20 mins. The errors only last for a single minute, so there may be a server process running? Something to investigate from your end.
  16. Matt
    I'm currently working on your site (and was when you posted this 😅). I'll have it resolved in about an hour.
  17. Matt
    I've moved this into a ticket so our developers can investigate.
  18. Matt

    4.6.11

    Matt posted a release in Release Notes

    This is our March maintenance release. Key Changes include: New 'block submission' feature to blocked words when posting. It will prompt the author to revise their content to remove the offending word.
  19. Matt
    Make sure the path entered into Template disk cache path is writable. You can delete any existing files in there also.
  20. Matt
    Also check your 'uploads' directory. It looks like the theme cache is having issues, and those files go into the uploads directory.
  21. Matt
    Hi there, I think it's likely that we'll remove native Facebook promotion support as it's becoming close to impossible to keep up and also to get apps approved. A likely replacement will be using Zapier to promote to Facebook.
  22. Matt
    More information about "Twenty years of Invision Community"
    Twenty years ago today, Invision Community was founded and within months the first version of Invision Community was released. Little did we know, this would be the start of a remarkable journey spanning several decades. Our first version appeared shortly after we founded the company. It might be hard to imagine a time before social media and YouTube, but when we started out, the web looked very different. The first version of Invision Community was called Invision Board, reflecting the popular term for forums back in the early 2000s. It was full featured and you may recognise some elements that persist today. Like today, it even had a separate control panel where you could create new areas of discussion and customise the theme. Twenty years is a long time and we've continued to adapt with the ever-changing needs of community managers. We've seen the rise of social media impact how people consume content and found ways to compliment Twitter and Facebook by offering a place for long-form permanent discussion. Several elements remain from those early days but the concepts behind the theme have change significantly. New workflows, UI elements and views have helped the platform stay fresh and we've certainly innovated a few features that have since become industry standard over that time. I can't express how proud I am of what we've built together. From those humble beginnings working until 2am to growing a creative and talented team around our passion for community. I'm still as excited today as I was back in 2002. This year will see us build and release new tools to help guide and inform community managers. Our community platform continues to go from strength to strength. Of course, the platform is only one part of Invision Community. Over the last twenty years I've been grateful to get to know many of you and watch your lives unfold. This is as pure as community can get and I'm privileged to be part of it. We have a few other surprises to celebrate our twentieth anniversary. We can't wait to share them! I'd love to hear your memories of Invision Community! When did you first use our products and what was your community for? Please let me know in the comments below.
  23. Matt
    I've added the ability to upload maskable icons, and this should be in our March release (4.6.11)
  24. Matt

    Fix this

    Matt replied to marklcfc's topic in Technical Problems

  25. Matt
    Sadly the W3C validator complains about a lot of things we have to do in the real world. The markup you are seeing is a well known workaround for limitations in how iOS manages start up images across its wide range of screen sizes and devices. https://appsco.pe/developer/splash-screenshttps://www.simicart.com/blog/pwa-splash-screen/ To change device-width to just width breaks this. It's not something we can fix.
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